MacBook Pro suddenly running insanely slow

Discussion in 'MacBook Pro' started by avelyn11, Mar 23, 2018.

  1. avelyn11 macrumors newbie

    Joined:
    Mar 23, 2018
    #1
    Hey guys, today and completely out of the blue my MacBook Pro has decided to run noticeably slower..
    Any help would be greatly appreciated..
    Thanks,
    Ave.

    EtreCheck version: 4.1.3 (4A188)

    Report generated: 2018-03-23 14:33:06

    Download EtreCheck from https://etrecheck.com

    Runtime: 25:07

    Performance: Poor


    Problem: Computer is too slow


    Major Issues:

    Anything that appears on this list needs immediate attention.


    No Time Machine backup - Time Machine backup not found.

    Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.


    Minor Issues:

    These issues do not need immediate attention but they may indicate future problems.


    Kernel extensions blocked - There are blocked kernel extensions awaiting user approval.

    32-bit Apps - This machine has 32-bits apps that may have problems in the future.


    Hardware Information:

    MacBook Pro (13-inch, Mid 2012)

    MacBook Pro Model: MacBookPro9,2

    1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

    8 GB RAM At maximum

    BANK 0/DIMM0

    8 GB DDR3 1333 ok

    BANK 1/DIMM0

    Empty

    Battery: Health = Normal - Cycle count = 513


    Video Information:

    Intel HD Graphics 4000 - VRAM: 1536 MB

    Color LCD 1280 x 800


    Drives:

    disk0 - LITEONIT LCT-128M3S 128.04 GB (Solid State - TRIM: No)

    Internal SATA 6 Gigabit Serial ATA

    disk0s1 - Macintosh HD (Journaled HFS+) 128.03 GB


    Mounted Volumes:

    disk0s1 - Macintosh HD 128.03 GB (32.25 GB free)

    Journaled HFS+

    Mount point: /


    Network:

    Interface en0: Ethernet

    Interface en4: iPad

    Interface fw0: FireWire

    Interface en1: Wi-Fi

    802.11 a/b/g/n

    One IPv4 address

    Interface en3: Bluetooth PAN

    Interface bridge0: Thunderbolt Bridge

    iCloud Quota: 553 MB available


    System Software:

    macOS High Sierra 10.17 (17A365)

    Time since boot: Less than an hour

    System Load: 2.87 (1 min ago) 3.71 (5 min ago) 2.05 (15 min ago)


    Security:

    System

    Status

    Gatekeeper

    Mac App Store and identified developers

    System Integrity Protection

    Enabled


    32-bit Applications:

    Name

    Version

    Creative Cloud Uninstaller

    3.7.0.272

    Creative Cloud

    3.7.0.272

    Install

    3.7.0.271

    AAM Updates Notifier

    10.0.0.26

    Creative Cloud Installer

    3.7.0.272

    ArtMatic Browser 7

    7.0, © U&I software 2016

    Audio 4 DJ Settings

    1.1.0.030

    AdobeIPCBroker

    5.2.0.49

    Setup

    9.0.0.65

    Arena

    5.0.0

    AAMLauncherUtil

    10.0.0.39

    CreativeCloud(URIHandler)

    3.7.0.272

    ServiceCenter

    2.6.0.137

    MPEG Streamclip

    1.9.2

    Audio 8 DJ Settings

    1.2.0.020

    PixelToy

    3.0.0

    AAM Registration Notifier

    3.0.64.0

    Traktor Audio 10 Control Panel

    3.1.0 (R764)

    Traktor Audio 6 Control Panel

    3.1.0 (R764)

    DVD Player

    5.8

    Adobe Application Manager

    10.0.0.39

    Uninstall Product

    5.0.65.0

    Uninstaller

    3.7.0.271


    Kernel Extensions:

    /Library/Extensions

    [Blocked] NIUSBAudio2DJ.kext (Native Instruments GmbH, 2.8.0 (R36) - SDK 10.9)

    [Blocked] NIUSBAudio4DJ.kext (Native Instruments GmbH, 2.8.0 (R36) - SDK 10.9)

    [Blocked] NIUSBAudioDriver.kext (Native Instruments GmbH, 2.8.0 (R36) - SDK 10.9)

    [Blocked] NIUSBTraktorAudio2.kext (Native Instruments GmbH, 2.8.0 (R36) - SDK 10.9)

    [Blocked] NIUSBTraktorKontrolS4.kext (Native Instruments GmbH, 2.8.0 (R36) - SDK 10.9)

    [Blocked] NIUSBTraktorKontrolX1.kext (Native Instruments GmbH, 2.8.0 (R36) - SDK 10.9)


    System Launch Agents:

    [Not Loaded]

    9 Apple tasks

    [Loaded]

    169 Apple tasks

    [Running]

    110 Apple tasks


    System Launch Daemons:

    [Not Loaded]

    37 Apple tasks

    [Loaded]

    181 Apple tasks

    [Running]

    111 Apple tasks


    Launch Agents:

    [Loaded]

    com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2018-03-18)

    [Loaded]

    com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-24)

    [Not Loaded]

    com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-03-18)

    [Loaded]

    com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)

    [Not Loaded]

    com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-03-23)


    Launch Daemons:

    [Running]

    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-24)

    [Running]

    com.adobe.adobeupdatedaemon.plist (? f00845ea - installed 2018-03-18)

    [Loaded]

    com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-24)

    [Running]

    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-03-23)

    [Loaded]

    com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-05)

    [Loaded]

    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-12-05)


    User Launch Agents:

    [Running]

    com.spotify.webhelper.plist (Spotify - installed 2018-02-26)

    [Not Loaded]

    com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-03-23)


    User Login Items:

    NIHardwareAgent Application (Native Instruments GmbH

    (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)

    StartUpHelper SMLoginItem (Spotify - installed 2018-03-07)

    (/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app)

    ATLoginItemHelper SMLoginItem (Mac App Store - installed 2018-01-11)

    (/Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app)


    Internet Plug-ins:

    FlashPlayer-10.6: 29.0.0.113 (installed 2018-03-18)

    Flash Player: 29.0.0.113 (installed 2018-03-18)

    QuickTime Plugin: 7.7.3 (installed 2017-09-21)

    AdobeAAMDetect: 3.0.0.0 (installed 2018-03-18)


    Safari Extensions:

    Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2017-12-25)


    3rd Party Preference Panes:

    Flash Player (installed 2018-02-24)

    Native Instruments USB Audio (installed 2017-12-30)


    Time Machine:

    Time Machine Not Configured!


    Top Processes by CPU:

    Process (count)

    Source

    % of CPU

    mdworker (22)

    Apple

    50

    com.apple.WebKit.WebContent (3)

    Apple

    12

    WindowServer

    Apple

    6

    Adobe CEF Helper (3)


    5

    Safari

    Apple

    4


    Top Processes by Memory:

    Process (count)

    Source

    RAM usage

    com.apple.WebKit.WebContent (5)

    Apple

    1.97 GB

    mdworker (37)

    Apple

    837 MB

    Safari (2)

    Apple

    829 MB

    kernel_task

    Apple

    821 MB

    Spotify Helper (3)

    Spotify

    267 MB


    Top Processes by Network Use:

    Process

    Source

    Input

    Output

    com.apple.WebKit.Networking

    Apple

    653 KB

    68 KB

    apsd

    Apple

    16 KB

    19 KB

    mDNSResponder

    Apple

    12 KB

    11 KB

    netbiosd

    Apple

    2 KB

    1 KB


    Top Processes by Energy Use:

    Process (count)

    Source

    Energy usage (0-100)

    Installer


    6

    mdworker (37)

    Apple

    4

    mds

    Apple

    2

    WindowServer

    Apple

    2

    mds_stores

    Apple

    2


    Virtual Memory Information:

    Available RAM

    4.12 GB

    Free RAM

    1.79 GB

    Used RAM

    3.88 GB

    Cached files

    2.33 GB

    Swap Used

    0 B


    Diagnostics Information (past 7 days):

    2018-03-23 12:34:39 AdobeGCClient.app Crash (once)

    dyld: launch, loading dependent libraries

    2018-03-23 12:09:24 cloudd Crash (once)

    *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/USER/Library/Containers/com.apple.Notes/*/Assets deleted/renamed, crashing.'

    terminating with uncaught exception of type NSException

    abort() called

    2018-03-19 13:48:18 com.apple.WebKit.WebContent CPU (once)

    2018-03-16 18:11:22 com.apple.qtkitserver CPU (once)

    2018-03-16 14:52:43 Arena.app CPU (once)


    End of report
     
  2. BrianBaughn macrumors 603

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #2
    Thanks for the Etrecheck report.

    I don’t see the obvious culprit. I’m unfamiliar with Dr. Cleaner so I can’t have an opinion on whether or not that’s doing you any good. Maybe someone else will see something obvious.

    Are you running any cloud folder syncing apps? Google’s "Backup and Sync” is causing issues for some.

    A hardware possibility is a bad SATA cable. Your symptoms fall under that.
     
  3. Gonzbull macrumors member

    Joined:
    Nov 8, 2015
  4. Fishrrman macrumors P6

    Fishrrman

    Joined:
    Feb 20, 2009
    #4
    OP:

    Is this a 2012 NON-retina MacBook Pro 13" ?
    If so, it's could be the internal SATA ribbon cable that connects the drive to the motherboard. The ribbon cable is a "known weak point" on those models. When it goes bad, proper communication can be interrupted between the internal hard drive and the motherboard -- slowing down or not running at all.

    Do you have a brick-n-mortar Apple Store anywhere nearby?
    If so, make an appointment for the genius bar and show it to them.
    They may replace the ribbon cable for free (there was a replacement program for this, not sure if it's still in effect).

    Or, you could replace it yourself, it's not very difficult.
    Go to ifixit.com to see the procedure.
    They also have the part number.
    You can buy the ribbon cable from them, or online.

    IF you do it yourself, it would be a good idea to replace the internal HDD with an SSD while the back is off. Again, easy to do. USE THE RIGHT TOOLS.
     
  5. ocnitsa macrumors 6502

    Joined:
    Jan 24, 2011
    #5
    Are you still having trouble? Are the fans running on high, too?
     
  6. Altis macrumors 68030

    Joined:
    Sep 10, 2013
    #6
    Check the temperatures, if they're high (especially if they're stuck at a ceiling of around 100 C).

    I had it happen once where the heatsink ever so slightly lifted off the CPU, resulting in constant aggressive thermal throttling.
     
  7. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #7
    The LiteOn drive is an SSD.
    I agree about the possibility of problems caused by a faulty SATA cable.
    You have macOS 10.13 (EtreCheck says 10.17, for some strange reason), but not updated to current version 10.13.3 (?)
    Why is one memory slot in your MBPro empty? You CAN add a second 8GB stick to max out at 16GB RAM installed.+
     

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