Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Macbook Pro + Tea = Woops

S

sword

macrumors newbie
Original poster
Sep 11, 2007
14
0
Long story short: I spilt a bit of tea on the keyboard of my almost one year old MBP Unibody 17" and somehow (!!!) the keyboard works perfectly but clicking on the trackpad is absolutely dead. The trackpad still recognizes every gesture I give it so it's not entirely dead.

As soon as I spilled the tea I shut the thing down, but thanks to the brilliant engineering of Apple I couldn't disconnect the battery. I immediately opened up the laptop and sopped up any drops I found inside of the computer and then let the thing dry for about 36 hours (even used a hairdryer on low for a while and then left it on top of an air conditioner all night).

So now I'm trying to figure out what exactly to do. I plan on taking it to an apple store as I have applecare, yet it is liquid damage.

Does anyone know from past experience if Apple would void my applecare protection because of this? Would it be a good idea to carefully take the laptop apart and cleanup any tea residue and then bring it to the genius bar and feign ignorance?
 
Does anyone have any experience at all dealing with liquid damage on a Macbook that doesn't affect critical parts such as the logic board? I'm curious if Apple's policy is to discontinue the warranty on the computer as a whole or only on damaged parts. I'm assuming the former but hoping for the latter.
 
sword said:
Does anyone have any experience at all dealing with liquid damage on a Macbook that doesn't affect critical parts such as the logic board? I'm curious if Apple's policy is to discontinue the warranty on the computer as a whole or only on damaged parts. I'm assuming the former but hoping for the latter.
Click to expand...
once the liquid sensors are triggered, your warranty is voided
 
Can liquid sensors ever be triggered by something that's not a spill (something accidental)? This is probably being naive, but like something as subtle as high humidity in the air and condensation, can this lead to the activation of the spill sensors?
 
Humidity reaches well into the high 90% here and my senses have never been triggered so I think you are screwed. I'm sorry to hear about the troubles though.
 
You know what you could do your could enable tap to click (by using an external mouse) to hold you over until you figure out what to do.

That stinks man. Good luck.
 
Apple Care is an extended warranty, not an insurance
I would take it to the apple store where they can fix it properly, but your warranty is over
 
Yikes!

The Apple Store is probably a good bet. Sometimes, Apple will quote a ridiculous rate of $1240 for any kind of liquid damage, but in some cases, they're able to just charge parts + labor for the components that were affected.

Fortunately, on your unibody Mac, the trackpad is a separate piece, so parts and labor should be around $150.

Let us know how it goes.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back