MacBook Pro Touch Bar screen scratches.

Discussion in 'MacBook Pro' started by DIMEZ, Jul 2, 2018.

  1. DIMEZ macrumors 6502a

    DIMEZ

    Joined:
    Mar 5, 2009
    Location:
    MD
    #1
    I have a 2016 Macbook Pro Touch Bar for almost a year. I notice that the screen is becoming damaged and scratched due to the keys on the keyboard. Has anyone else experienced this.

    The laptop has no apple care ..will apple fix this? IMG_0123.jpg
     
  2. Glockworkorange macrumors 68000

    Glockworkorange

    Joined:
    Feb 10, 2015
    Location:
    Chicago, Illinois
    #2
    There is a similar thread for earlier MBP's and the folks posting were having the same issues you have.

    That thread inspired me to go out and pick up a RadTech microfiber cloth to place over the keyboard when closed, especially because I run this machine in clamshell mode five or six hours a day.

    I don't recall seeing a fix---I'm sure Apple will replace the screen for a fee, although I don't think what you've experienced should ever happen.
     
  3. DIMEZ thread starter macrumors 6502a

    DIMEZ

    Joined:
    Mar 5, 2009
    Location:
    MD
    #3
    YeaH I never had this experience. I owned every single style of MBP From before the first Unibody until now and never had this happened to any of them. Ill def check out the cloth. Thanks
     
  4. New_Mac_Smell macrumors 68000

    New_Mac_Smell

    Joined:
    Oct 17, 2016
    Location:
    Shanghai
    #4
    I sometimes see those marks on mine, think it's just a buildup of dust/grease making contact with the screen. They have always gone away when cleaning the screen however - sometimes a little more difficult to remove though.

    Anyway, never been actually scratched. Laptop is transported in a soft case in my backpack. If yours is scratched it could be evidence of other problems, so always worth taking it and talking to Apple directly.
     
  5. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #5
    Is it scratched, did you try gently cleaning it?

    Maybe if you had AppleCare+ I'm not sure regular old AppleCare will, but it can't hurt to ask
     
  6. Risco macrumors 68000

    Risco

    Joined:
    Jul 22, 2010
    Location:
    United Kingdom
    #6
    I had the exact same issue on my Mid 2014 retina. Apple have a repair program for the screen coating wearing off. Took mine in today and they are replacing the whole screen assembly free of charge.
     
  7. Nilhum macrumors regular

    Nilhum

    Joined:
    Dec 20, 2016
    #7
    The new MacBooks with Touch Bar are also covered for delamination. If it gets worse just go to apple for a replacement. You will be covered 4 years from purchase. This is exactly how the 2013+ models LCD delamination occurred. Looked like scratches but the screen was coming off.
     
  8. _Kiki_ macrumors 6502a

    Joined:
    Aug 13, 2017
    #8
    there is no coating program for 2016/2017 models
     
  9. Painter2002 macrumors 65816

    Painter2002

    Joined:
    May 9, 2017
    Location:
    Austin, TX
    #9
    You might want to double check your facts on that bud, the newest MacBook Pros actually are covered. In fact, all retina models (except the now vintage 2012 model) are included in the current screen coating repair program, for up to 4 years after the original purchase date.

    Link: https://www.macrumors.com/2017/11/17/apple-extends-free-staingate-repairs/
     
  10. _Kiki_ macrumors 6502a

    Joined:
    Aug 13, 2017
    #10
    it's not official information from Apple website or directly from Apple
     
  11. Rocko99991 macrumors 6502a

    Rocko99991

    Joined:
    Jul 25, 2017
    #11
    Don't put your laptop in a backpack or bag where it gets pressure. That is what causes this.
     
  12. Carlevarino macrumors newbie

    Carlevarino

    Joined:
    Aug 22, 2018
    #12
    Did you fix the problem?
     
  13. DIMEZ thread starter macrumors 6502a

    DIMEZ

    Joined:
    Mar 5, 2009
    Location:
    MD
    #13
    I actually cleaned the screen and it wasn't as bad as I thought. it was mostly dirty..
     

Share This Page

12 July 2, 2018