My post on the apple.com forums was removed by apple within hours because they said it attracted too many rants. And they claimed I started out the post with a rant, which I did not, as you can see below. Perhaps I complained a little later on. Or perhaps they are afraid too many bad Macbook Pro's are being revealed? I hope not. I am a devoted Mac fan for two decades, have a dozen converts under my belt and do NOT like being censored.
Here is my post again. Curious if others have seen this issue.
----------------------------------
Well, of all things. I have to send my new unibody 17" Macbook Pro back to apple.com this week. As soon as its in the mail, they are sending me a replacement model. They report they will not be attempting to rescue any of the programs or files I did not back up.
I thought I would report the issue in case someone comes across the same thing with theirs. Actually, I'd love to hear if anyone has. Not a newbie here. Been working with Macs for 20 years.
When I opened it from sleep this weekend, however, it refused to wake up. I had to do a hard shut down. After that, pushing the power button would only bring up a gray screen. The cpu wouldn't respond to any of the regular start-up commands to speak of, and I tried EVERYTHING. I could hear this very faint beep sound coming from the area where the battery lights are, very subtle, every one second or so.
I brought it into the office and tried the installation disk that came with it. At first, nothing. Finally, after 20 minutes, it seemed to recognize the startup disk and begin booting. Took a LONG time. Like 15 minutes. And then, the disk would not see the hard drive.
This may or may not be related: About a half dozen times in the past 30 days, the laptop has awoke from sleep with a strange behavior, which I thought was simply a new "thing" with the new Macbook Pro. Instead of opening right up, the screen would gray out and 8 or so digital lights would pop up at the bottom of the screen, slowing filling up, as though it were rebuilding something before it fully awakened. Most of the time, it did not do this, and I didn't worry.
I purposely had resisted transferring everything from work to the laptop knowing that new products have their kinks. For example, I immediately upgraded to apple's latest operating system version a couple years ago, and it bit me in the behind while on deadline, so I've resisted embracing this new laptop completely, and I'm glad I did. I lost a few things, including several interviews and some graphics --- and hours of research and testing to try to get it up myself this weekend --- but it could have been much, much worse.
I hate the idea, but I wondering if I should have invested in a SSD? When I asked the apple tech if these new laptops had hard drives that were failing the answer was, "all hard drives eventually fail," which, of course, is obvious. As I'm using this to publish a magazine, though, I'd like to insure that it will not be failing a month after I receive the laptop.
Here is my post again. Curious if others have seen this issue.
----------------------------------
Well, of all things. I have to send my new unibody 17" Macbook Pro back to apple.com this week. As soon as its in the mail, they are sending me a replacement model. They report they will not be attempting to rescue any of the programs or files I did not back up.
I thought I would report the issue in case someone comes across the same thing with theirs. Actually, I'd love to hear if anyone has. Not a newbie here. Been working with Macs for 20 years.
When I opened it from sleep this weekend, however, it refused to wake up. I had to do a hard shut down. After that, pushing the power button would only bring up a gray screen. The cpu wouldn't respond to any of the regular start-up commands to speak of, and I tried EVERYTHING. I could hear this very faint beep sound coming from the area where the battery lights are, very subtle, every one second or so.
I brought it into the office and tried the installation disk that came with it. At first, nothing. Finally, after 20 minutes, it seemed to recognize the startup disk and begin booting. Took a LONG time. Like 15 minutes. And then, the disk would not see the hard drive.
This may or may not be related: About a half dozen times in the past 30 days, the laptop has awoke from sleep with a strange behavior, which I thought was simply a new "thing" with the new Macbook Pro. Instead of opening right up, the screen would gray out and 8 or so digital lights would pop up at the bottom of the screen, slowing filling up, as though it were rebuilding something before it fully awakened. Most of the time, it did not do this, and I didn't worry.
I purposely had resisted transferring everything from work to the laptop knowing that new products have their kinks. For example, I immediately upgraded to apple's latest operating system version a couple years ago, and it bit me in the behind while on deadline, so I've resisted embracing this new laptop completely, and I'm glad I did. I lost a few things, including several interviews and some graphics --- and hours of research and testing to try to get it up myself this weekend --- but it could have been much, much worse.
I hate the idea, but I wondering if I should have invested in a SSD? When I asked the apple tech if these new laptops had hard drives that were failing the answer was, "all hard drives eventually fail," which, of course, is obvious. As I'm using this to publish a magazine, though, I'd like to insure that it will not be failing a month after I receive the laptop.
