Hi everyone!! First time I've needed to post on this forum before! I'm no exactly a technological genius, so if anyone replies to this would it be possible to explain everything in layman's terms! Thank you. Basically, my macbook pro 13.3" (snow leopard - 10.6.2) will not shut down or sleep. I go to shut it down from the apple menu, it attempts to go through all the stages needed for a shut down, the screen goes black like normal, and then it restarts again (so, while, it nearly gets to the end of shut down, it never quite makes it, and starts up again!) The same thing happens when I decide to restart - there is no pause between shutting down and restarting, indicating that it does nor restart at all. It does not sleep either. I put the lid down and everything is still going inside the laptop! I hope that's a good enough explanation of what's happening! The only way I can shut the computer down is by pressing the power button in the top right hand corner of my macbook - forcing a shut down. I've tried resetting the PRAM and repairing disk utility but it has done absolutely nothing. I would do a clean install of snow leopard but I have a Microsoft office on my mac and I really do not want to lose my installation of it, since it was expensive! --------------- The only thing I have done since the last proper shut down is: - transport my macbook from home to university; - downloaded the most up to date version of DivX player (since my computer asked me whether I wanted to). - created a time machine backup (and in this process partitioning the hard drive used for the backup into two (one for the TM backup in format: 'Mac OS Extended journaled' and the other as a cross platform between windows and a mac in format 'FAT32') - did this using disk utility. Once i'd set up time machine it proceeded to backup my entire computer. - Placed various files into my Fat32 section of my external hard drive (created before). - Updated Sophos anti-virus. - Tidied the files on my computer (such as documents etc... - nothing important I do not think). .....do you think any of these are relevant to my problems? If not, as i have apple care and i've only had it 6 months, i'll take the computer into my nearest apple shop and have them take a look at it, only I can't really do this until Tuesday because I have exams to revise for so would rather it fixed now, than having to wait so long! Thank you for ANY help or enlightenment you can give me! xxx Edit 1: I've also noticed, just, that the screen sometimes goes black. I think this is happening when this is a surge of loading on my computer - if that makes sense!! Edit 2: I think the battery is also being very slow to charge... it's said it will take 10 mins to get from 97% to full charge. It's not on 99% and has taken about 20 mins to get there and it still estimates it'll take 9 mins to get to full charge. OK, it's now saying it'll take 15 mins until fully charged. And NOW, it says it's fully charged (when 5 secs ago it said it'd take 15 mins!) Could this whole issue be something to do with the battery then?