MacBook Pro won't turn off!

Discussion in 'MacBook Pro' started by xlene, Jul 28, 2010.

  1. xlene macrumors newbie

    Joined:
    Jul 28, 2010
    #1
    I have a 15" MacBook Pro unibody, when I click shut down, to turn it off, it just restarts! It doesn't shut down. The only way to turn it off is to hold down the power button for a few seconds. Even then, sometimes when I do that, it will randomly power up without touching it at all.

    Can anyone help me with this?:confused:
     
  2. iBookG4user macrumors 604

    iBookG4user

    Joined:
    Jun 27, 2006
    Location:
    Seattle, WA
    #2
    If you create a new account (System Preferences>Accounts), does the issue persist?
     
  3. TheBritishBloke macrumors 68030

    TheBritishBloke

    Joined:
    Jul 21, 2009
    Location:
    United Kingdom
    #3
    I doubt a new user area will help, because its happening even when you force shutdown with the power button.

    Sounds like a possible hardware fault to me, maybe the power button is touching the connection slightly. Either way I'd take it In for apple to have a look.
     
  4. iBookG4user macrumors 604

    iBookG4user

    Joined:
    Jun 27, 2006
    Location:
    Seattle, WA
    #4
    You could be right, although it never hurts to try. There is still a chance that it is a software problem. But if it still happens in the new account, the OP should take it in to Apple, as it is a hardware fault.
     
  5. mgartner0622 macrumors 65816

    mgartner0622

    Joined:
    Jun 6, 2010
    Location:
    Colorado, USA
    #5
    OP have you tried resetting the PRAM first?

    Turn off your computer. Turn it back on using the power button, and immediatly hold Command+Option+P+R until you hear the Mac Chime/Bong 3 times.

    That *might* fix the issue. It could be a fault with the data in the power management unit, which is what gets reset when you reset the PRAM.
     
  6. xlene thread starter macrumors newbie

    Joined:
    Jul 28, 2010
    #6
    Yeah, I created a new account and I still have the same problem.
     
  7. iBookG4user macrumors 604

    iBookG4user

    Joined:
    Jun 27, 2006
    Location:
    Seattle, WA
    #7
    Alright, I'd take it in to Apple then to see what they have to say. It's more than likely a hardware fault.
     

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