Macbook Pro Won't update

Discussion in 'Mac Basics and Help' started by mgall08, Jun 26, 2010.

  1. mgall08
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    macrumors newbie

    Joined:
    Jun 26, 2010
    #1
    I have a 15" Macbook pro
    OSX 10.6.3

    When I try to update software via the Apple>Software Update feature it finds the updates I need however, when I try to download the updates it says I need to restart BEFORE I install the updates. When I do that and the ma restarts the updates never actually install???

    I check in the installed updates area.

    Can anyone help? :confused:
     
  2. JediMeister
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    macrumors 68040

    Joined:
    Oct 9, 2008
    #2
    When the system asks you to restart are you clicking on the button in the prompt or going to the :apple: and clicking restart? If you are doing the latter, you aren't doing it right. The system will present two choices "Not Now" and "Restart"; pick the latter. Also make sure that you don't have any applications other than Software Update open when you begin the update process.
     
  3. mgall08
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    thread starter macrumors newbie

    Joined:
    Jun 26, 2010
    #3
    I am clicking in the pop up box that says "not now" and "restart". I click restart and that is when it restarts without installing. I may have had other apps open, I'll try that, thanks
     

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