(2012 macbook pro basline model)
Hello everybody
I would like to start off with that this IS a rant, please don't flame, for my this is my opinion, and if you disagree with anything I say, that is all fine you can reply or quote me, I would like to see your opinions also.
Why might I saw that macbook pro's have really bad build quality? I've had about 6-7 problems within 2 months. When I first got my macbook, I had 2 problems first thing, the black hinge at the back was sticking out and I could move it left and right, the second problem was that the trackpad was uneven. I tried returning it the 3rd day and I had the worst time doing so. They kept trying to convince me that all macbook's had that defect. I finally managed to return it with much pain, and got another one. I noticed that the charger in the box didnt have the plastic rapper around it like it did in my other macbook pro. Then, I noticed that the trackpad was still uneven, but the opposite corner was dipped in. I decided it wasn't the biggest deal since I use a hand held mouse most of the time. About 3 weeks after, the black hinge at the back of my macbook started to get loose, and it started moving left and right, just like the other one. I tried returning it but they said that there was a 14-day time limit. I thought it wasn't too big of a deal so I just kept it. But recently (2 months after purchase), I noticed that the screen was crooked, and the hinge started to make cracking sounds. I went to 2 apple stores and like always, they said it was normal. I went to bestbuy (where I bought my mac) and they told me to call apple by the phone. I phone apple, and they tell me to send it in, and if it's repairable, it will get fixed. If it was not covered, I would have to pay them to repair it. OR if it was un-repairable because of the macs hardware or something, I would get store credit. I am now waiting on the response. It's just sad that I pay $1k+ for a laptop and I had so many problems.
Hello everybody
I would like to start off with that this IS a rant, please don't flame, for my this is my opinion, and if you disagree with anything I say, that is all fine you can reply or quote me, I would like to see your opinions also.
Why might I saw that macbook pro's have really bad build quality? I've had about 6-7 problems within 2 months. When I first got my macbook, I had 2 problems first thing, the black hinge at the back was sticking out and I could move it left and right, the second problem was that the trackpad was uneven. I tried returning it the 3rd day and I had the worst time doing so. They kept trying to convince me that all macbook's had that defect. I finally managed to return it with much pain, and got another one. I noticed that the charger in the box didnt have the plastic rapper around it like it did in my other macbook pro. Then, I noticed that the trackpad was still uneven, but the opposite corner was dipped in. I decided it wasn't the biggest deal since I use a hand held mouse most of the time. About 3 weeks after, the black hinge at the back of my macbook started to get loose, and it started moving left and right, just like the other one. I tried returning it but they said that there was a 14-day time limit. I thought it wasn't too big of a deal so I just kept it. But recently (2 months after purchase), I noticed that the screen was crooked, and the hinge started to make cracking sounds. I went to 2 apple stores and like always, they said it was normal. I went to bestbuy (where I bought my mac) and they told me to call apple by the phone. I phone apple, and they tell me to send it in, and if it's repairable, it will get fixed. If it was not covered, I would have to pay them to repair it. OR if it was un-repairable because of the macs hardware or something, I would get store credit. I am now waiting on the response. It's just sad that I pay $1k+ for a laptop and I had so many problems.
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