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Macbook Pro "Z" key popped off!
- Thread starter paola105
- Start date
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I don't think Apple will sell you a new one.
Are you sure the damage is only to the key, and not to the keyboard? If so, you can find replacement keys on EBay. It will probably set you back less than 10 bucks.
Are you sure the damage is only to the key, and not to the keyboard? If so, you can find replacement keys on EBay. It will probably set you back less than 10 bucks.
If you are still under warranty or have AppleCare, I think Apple will replace the keyboard at no charge. Bring it to one of the stores. The key shouldn't have popped off to begin with.
I'm still under warranty, but I don't think I need the whole thing replaced.
I just ordered a spare keycap online.
The Z fits in only 1 way, you might have it upside down.
If you are technically competent, you can actually pop another key to see how it fits.
It'll literally take 30 seconds to put the key back if it's not a broken part.
If you are technically competent, you can actually pop another key to see how it fits.
It'll literally take 30 seconds to put the key back if it's not a broken part.
No I didn't have it upside down. I popped off the option key, it snapped back perfectly. This one has broken hinges. I guess I'll wait for the replacement to come
Go to an Apple Retail Store
Bring your MBP into an Apple store they will pop one off an old keyboard plastic and all and out the door in 2 minutes, depending on bar traffic.
-r
Bring your MBP into an Apple store they will pop one off an old keyboard plastic and all and out the door in 2 minutes, depending on bar traffic.
-r
What if I just wait for the replacement key to arrive? The scissor mechanism is intact. All I need is a keycap. I don't want to drive for 30 minutes just to get a different keycap.
It happens every now and then. Apple even has a support document dedicated to the issue.
Most Apple Stores or 3rd party retailers have some old dead hardware in the back that they can pry a key off. This happened to my PowerBook's delete key, but one trip to my local Apple retailer (WestWorld in my case) and I was off in a few minutes with a new key. And I will say this, it didn't cost me $11 plus shipping.
