Macbook problem

[Dudley]

Good afternoon,
We've had a Macbook now for about 18 months - no problems. However, last night it was very slow in starting-up and then we found it impossible to move any icons around the screen (click+drag). We have just five small folders on the desktop.
Although 'hiding' is 'on', the dock has also disappeared completely and settings for the dock cannot be changed under preferences.
The Macbook won't turn off under 'shut-down', we have to shut-down by holding pressing 'on' button.

Any help appreciated...

Dudley

 

[spinnerlys]

Do you still have the gray restore DVDs that came with the MacBook?

If so you could boot from DVD 1, run Disk Utility from it and repair permissions and the disk. If that does not help, you could do an Archive and Install, which does not delete your data, but installs a new and fresh system, while your data is moved to a folder called "Previous System".



The thread title guy strikes again:

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Have you also taken a look at MRoogle, since that question may have been asked several times already?