macbook randomly turns off with a noise

Salteh

macrumors member
Original poster
Nov 28, 2005
37
0
from about 2 months ago on, sometimes, completly randomly my macbook will turn itself off with a strange noise. the noise is kinda like a *TZIK* then it turns off.

it doesnt actually "turn" itself off, more so the screen goes blank straight away and its off with no warning and im not sure why

its happen since after i updated the macbook to stop the buzzing problem (or mooing whatever) but not straight away so im not sure its that, but it might be somekind of overheating problem.
its completly random when it turns off tho, cos alot of the time its under no stress what so ever, and is well ventilated on an iCurve.
another thing im guessing is the battery, cos it seems to turn itself in bursts.
like when it turns itself off, ill press the on button and most of the time itll come on, make the noise the cd drive makes at bootup normally, then *TZIK* its turned itself off again.

any help?
 

Salteh

macrumors member
Original poster
Nov 28, 2005
37
0
can an apple store work on it there and then? i bought it off the net cos my nearest store is 1 hour 30 mins away
 

Salteh

macrumors member
Original poster
Nov 28, 2005
37
0
i dont have applecare, i didnt take it out when i bought my mac.
will it cost to fix or not? i bought it about 2 weeks after macbooks were new
 

Frisco

macrumors 68020
Sep 24, 2002
2,475
69
Utopia
Salteh said:
i dont have applecare, i didnt take it out when i bought my mac.
will it cost to fix or not? i bought it about 2 weeks after macbooks were new
All new Macs come with a one year AppleCare warranty, so yes you are still covered.
 

bill4588

macrumors 6502a
Feb 2, 2006
588
0
Kennesaw, GA
i have the SAME EXACT problem right now and I've been dealing with it for a month or so. I took it to my apple store when it first started happening and they said they would replace the logic board and heat sink, as well as the part of the case that's turning orange. They told me to bring it in on monday as they don't do anything on the weekend, and that I should have it back by friday. So I would suggest turning it in on monday and it should take less than a week. The reason I haven't turned it in is because I'm at Uni and I'm waiting for some downtime when I don't have papers due or assignments that don't require my macbook...but it feels like that will never happen :eek: Good luck.
 

Salteh

macrumors member
Original poster
Nov 28, 2005
37
0
its very annoying.
does yours do it in little fits? like itll turn itself off randomly, then every time you turn on itll do it 3 seconds later for a few mins, then if you leave it for 5 mins itll be ok
 

Swarmlord

macrumors 6502a
Sep 18, 2006
535
0
Salteh said:
i dont have applecare, i didnt take it out when i bought my mac.
will it cost to fix or not? i bought it about 2 weeks after macbooks were new
Best bargain for computers EVER! I can't emphasize to people enough how important Applecare is. One tiny issue can make it worth the purchase a hundred times over.
 

bill4588

macrumors 6502a
Feb 2, 2006
588
0
Kennesaw, GA
Salteh said:
its very annoying.
does yours do it in little fits? like itll turn itself off randomly, then every time you turn on itll do it 3 seconds later for a few mins, then if you leave it for 5 mins itll be ok
yeah mine is like that. but i realized that when it shuts off and i unplug the power cord, it will turn on just fine. weird....
 

7on

macrumors 601
Nov 9, 2003
4,940
0
Dress Rosa
bill4588 said:
yeah mine is like that. but i realized that when it shuts off and i unplug the power cord, it will turn on just fine. weird....
Yeah, that's why it's called the RANDOM Shutdown.

Call 1-800-APL-CARE
 

Salteh

macrumors member
Original poster
Nov 28, 2005
37
0
do i ring them or email them? im from uk, cant seem to find a way of contact