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MacBook refurb Question

teerexx52

teerexx52

macrumors 68020
Original poster
May 1, 2005
2,075
184
Florida West Coast
I ordered and received a Refurbed MacBook White 2.13 from the Apple Store. It is supposed to come with 2GB Ram and 160GB Hard Drive. When I checked it today it had 4GB Ram and a 500GB Hitachi Hard drive. Does anyone know how this happened and is this all covered under warranty as OEM if I have a problem? Thanks
 
iPeter said:
Good score!
Click to expand...

Thanks I was thrilled but wondered if it was upgraded by someone else and then sent back or whatever. The drive is Hitachi which I understand is OEM but the ram I don't know about. I was concerned because last month I had to take back my macbook pro as I had a problem with it. They were willing to change it out for a new one at the Apple store but I had an upgraded hard drive in it. They gave me a screw driver at the Genius Bar and made me take it out myself so I wondered what would happen with this MacBook should I have to take it in.
 
teerexx52 said:
Thanks I was thrilled but wondered if it was upgraded by someone else and then sent back or whatever. The drive is Hitachi which I understand is OEM but the ram I don't know about. I was concerned because last month I had to take back my macbook pro as I had a problem with it. They were willing to change it out for a new one at the Apple store but I had an upgraded hard drive in it. They gave me a screw driver at the Genius Bar and made me take it out myself so I wondered what would happen with this MacBook should I have to take it in.
Click to expand...

Yes, if the RAM is not OEM then I would definitely call Apple, as the practice at the Genius Bar is normal. At least the Apple Store made you take it out, the service centers are notorious for stealing the RAM.
 
You could phone the Apple Store to advise them what you received and ask them to note it. I don't think their will be any problem. Have fun with your new "upgraded" toy.
 
iPeter said:
You could phone the Apple Store to advise them what you received and ask them to note it. I don't think their will be any problem. Have fun with your new "upgraded" toy.
Click to expand...

I just called them and they made note of it and gave me a case number so I can have fun now
 
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