macbook restarts randomly twice why??

Discussion in 'MacBook Pro' started by bimmerboyshawn, Sep 24, 2016.

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  1. bimmerboyshawn macrumors newbie

    bimmerboyshawn

    Joined:
    Mar 29, 2016
    #1
    At random times my laptop restarts then it would restart again when the 1st restart is happening, why could this be? this is the message i get once it bootup to the homescreen.




    Anonymous UUID: CCB1BC0C-D66A-534F-9204-5FE9F6D89FC6

    Sat Sep 24 19:21:00 2016

    *** Panic Report ***
    panic(cpu 0 caller 0xffffff802d3ce40a): Kernel trap at 0xffffff802d786a0d, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff802d00aad0, CR3: 0x000000025a76b015, CR4: 0x00000000000626e0
    RAX: 0xffffff8041ec3640, RBX: 0xffffff8040dd4580, RCX: 0xffffff802d00aad0, RDX: 0xffffff80412ec720
    RSP: 0xffffff813788bd90, RBP: 0xffffff813788bdc0, RSI: 0x0000000000000004, RDI: 0xffffff8040dd4580
    R8: 0x0000700000322be0, R9: 0x0000000000000001, R10: 0x0000000000000000, R11: 0x0000000000000246
    R12: 0x0000000000000004, R13: 0xffffff8040ddee18, R14: 0xffffff813788be48, R15: 0xffffff813788be40
    RFL: 0x0000000000010246, RIP: 0xffffff802d786a0d, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0xffffff802d00aad0, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 1

    Backtrace (CPU 0), Frame : Return Address
    0xffffff813788ba20 : 0xffffff802d2dab12
    0xffffff813788baa0 : 0xffffff802d3ce40a
    0xffffff813788bc80 : 0xffffff802d3ec273
    0xffffff813788bca0 : 0xffffff802d786a0d
    0xffffff813788bdc0 : 0xffffff802d78da24
    0xffffff813788bf00 : 0xffffff802d78b542
    0xffffff813788bf60 : 0xffffff802d827fa1
    0xffffff813788bfb0 : 0xffffff802d3eca76

    BSD process name corresponding to current thread: syslogd

    Mac OS version:
    15E65

    Kernel version:
    Darwin Kernel Version 15.4.0: Fri Feb 26 22:08:05 PST 2016; root:xnu-3248.40.184~3/RELEASE_X86_64
    Kernel UUID: 4E7B4496-0B81-34E9-97AF-F316103B0839
    Kernel slide: 0x000000002d000000
    Kernel text base: 0xffffff802d200000
    __HIB text base: 0xffffff802d100000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

    System uptime in nanoseconds: 41777809736824
    last loaded kext at 41555224260860: com.apple.iokit.IOBluetoothUSBDFU 4.4.4f4 (addr 0xffffff7fb0f5e000, size 12288)
    last unloaded kext at 41694298512730: com.apple.driver.AppleUSBTCKeyEventDriver 245.4 (addr 0xffffff7fb0f52000, size 8192)
    loaded kexts:
    com.apple.filesystems.smbfs 3.0.0
    com.apple.driver.AudioAUUC 1.70
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AGPM 110.21.18
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.4.4f4
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleMikeyDriver 274.7
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.driver.AppleHDA 274.7
    com.apple.kext.AMDFramebuffer 1.4.2
    com.apple.driver.pmtelemetry 1
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleIntelHD3000Graphics 10.0.0
    com.apple.AMDRadeonX3000 1.4.2
    com.apple.driver.AppleHV 1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.4f4
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleMCCSControl 1.2.13
    com.apple.driver.AppleLPC 3.1
    com.apple.driver.AppleSMCLMU 208
    com.apple.driver.AppleMuxControl 3.12.6
    com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
    com.apple.kext.AMD6000Controller 1.4.2
    com.apple.driver.AppleThunderboltIP 3.0.8
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleUSBTCButtons 245.4
    com.apple.driver.AppleUSBTCKeyboard 245.4
    com.apple.driver.AppleIRController 327.5
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
    com.apple.BootCache 38
    com.apple.iokit.SCSITaskUserClient 3.7.7
    com.apple.iokit.IOAHCIBlockStorage 2.8.5
    com.apple.driver.AirPort.Brcm4331 800.20.24
    com.apple.driver.AppleSDXC 1.7.0
    com.apple.iokit.AppleBCM5701Ethernet 10.2.0
    com.apple.driver.AppleFWOHCI 5.5.2
    com.apple.driver.AppleAHCIPort 3.1.8
    com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 4.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 4.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
    com.apple.nke.applicationfirewall 163
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 11
    com.apple.driver.DspFuncLib 274.7
    com.apple.kext.OSvKernDSPLib 525
    com.apple.iokit.IOSurface 108.2.1
    com.apple.iokit.IOAcceleratorFamily2 205.3
    com.apple.driver.CoreCaptureResponder 1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.4f4
    com.apple.iokit.IOBluetoothFamily 4.4.4f4
    com.apple.driver.AppleSMBusController 1.0.14d1
    com.apple.driver.AppleHDAController 274.7
    com.apple.iokit.IOHDAFamily 274.7
    com.apple.iokit.IOAudioFamily 204.3
    com.apple.vecLib.kext 1.2.0
    com.apple.driver.AppleSMBusPCI 1.0.14d1
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleGraphicsControl 3.12.6
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 6.0.0d7

    Unable to gather system configuration information.Model: MacBookPro8,2, BootROM MBP81.0047.B2C, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f3
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x01BA, 0x202020202020202020202020202020202020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x01BA, 0x202020202020202020202020202020202020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
    Bluetooth: Version 4.4.4f4 17685, 3 services, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: Hitachi HTS545050B9A302, 500.11 GB
    Serial ATA Device: HL-DT-ST DVDRW GS31N
    USB Device: USB 2.0 Bus
    USB Device: Hub
    USB Device: IR Receiver
    USB Device: USB 2.0 Bus
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
     
  2. JTToft macrumors 68040

    Joined:
    Apr 27, 2010
    Location:
    Aarhus, Denmark
    #2
    Have you been seeing any video problems on the machine?

    2011 models are plagued by graphics issues which can cause random restarts.

    But try an OS reinstallation as a first measure.
     
  3. bimmerboyshawn thread starter macrumors newbie

    bimmerboyshawn

    Joined:
    Mar 29, 2016
    #3
    i did the reinstall of OS to factory and it was still happening. And no nothing is wrong when i watch videos. But i just did a SMC reset so im going to see if that worked or not.
     
  4. Fishrrman macrumors G3

    Joined:
    Feb 20, 2009
    #4
    OP:

    Is your MBP a 2011 with a 15" or 17" display?

    If the answer is yes -- TAKE IT TO A BRICK 'n' MORTAR APPLE STORE.

    There is a FREE motherboard replacement program for defective GPU's, but it runs out at the end of December.

    Let them check it out.
    They may offer a logic board replacement.
     
  5. JTToft macrumors 68040

    Joined:
    Apr 27, 2010
    Location:
    Aarhus, Denmark
    #5
    - I didn't mean when you watch videos specifically. But video/graphics problems in general.

    Have a look here: http://www.apple.com/support/macbookpro-videoissues/

    - Yes, it is. 15" Late 2011.
     
  6. JohnDS macrumors 65816

    Joined:
    Oct 25, 2015
    #6
    You may be entitled to a repair under an extended warranty per the link posted by JTToft.
     
  7. tubeexperience macrumors 68030

    Joined:
    Feb 17, 2016
    #7
    Most likely a problem with the graphics. You are entitled to a free repair.
     

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