Macbook return policy

Discussion in 'MacBook' started by phil123, Mar 15, 2010.

  1. phil123 macrumors member

    phil123

    Joined:
    Aug 17, 2009
    #1
    If I buy a MB from microcenter, if there is anything wrong with it and I need to return it for some reason, can I return it to any Apple Store or does it have to be returned to the microcenter that I purchased it at.
     
  2. kernkraft macrumors 68020

    kernkraft

    Joined:
    Jun 25, 2009
    #2
    Unless you purchased it with AppleCare, I think it's Microcenter. Ask Apple, what would happen if you were to buy an AppleCare policy for it... I'm just curious.
     
  3. MacAndMic macrumors 6502

    Joined:
    Jun 4, 2009
    #3
    If it is a warranty item, you would have no problem taking it to an Apple Store. If you were looking to return it for a refund or discovered something seriously wrong while un-boxing, then you would take it back to MC.

    Just a heads up. Apple price matched with MC after I purchased my MB. If you take the ad into the Apple Store when you are ready to purchase, they may match it. If not, drive over to MC.

    troutspinner
     
  4. Vantage Point macrumors 65816

    Joined:
    Mar 1, 2010
    Location:
    New Jersey
    #4
    Return/Exchange Policy of Microcenter
    http://microcenter.com/customer_support/return_policy.html

    ...Notebook/laptop computers, digital cameras/camcorders, projectors and commercial products may be returned or exchanged within 7 days of purchase, provided the merchandise is in "like-new" condition - the complete product in the original carton with all equipment, packaging, warranties, manuals and accessories. A 15% Open Box Fee will be charged on all returns and exchanges unless the product is defective and is exchanged for the identical product...
     
  5. JRoDDz macrumors 68000

    JRoDDz

    Joined:
    Jul 2, 2009
    Location:
    NJ
    #5
    $120 beans. :eek:
     
  6. cfitz7111 macrumors 6502

    Joined:
    Jun 8, 2008
    #6
    The King of Prussia (Philadelphia) Apple Store matched the MicroCenter price for me yesterday. Of course the MicroCenter store is about 5 miles from the Apple Store.

    I just spoke with a manager, and she said she would rather have me buy there then somewhere else, and would match the price, I must not have been the first one to ask, as she did not even look up the website.

    I think price matching depends on distance from the MicroCenter store. I do believe that if you call the 800 My-Apple number they will match it over the phone.
     
  7. phil123 thread starter macrumors member

    phil123

    Joined:
    Aug 17, 2009
    #7
    Hey guys, thanks so much for the feedback. Specifically about the Apple Store price matching. I'll be in Arlington when I get mine and would much rather goto the Clarendon Apple Store than drive out to Fairfax.
     
  8. MacAndMic macrumors 6502

    Joined:
    Jun 4, 2009
    #8
    That would be because this was the same store that I received my price match after the purchase last month :)

    troutspinner
     
  9. iphone1105 macrumors 68020

    iphone1105

    Joined:
    Oct 8, 2009
    #9
    I live no where near a MicroCenter, and I order my Unibody form Apple.com. I called Apple Support, said I saw a lower price at Micro Center, I wanted to return my laptop, so I can get it cheaper. Within maybe a minute, they reimbursed me the $200, so I got it for $799. That was sweet!
     

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