Macbook return without accessories?

Discussion in 'MacBook' started by Mugambo, Jul 20, 2009.

  1. Mugambo macrumors 6502

    Mugambo

    Joined:
    Jul 4, 2009
    #1
    Apple has agreed to replace my macbook due to some defect.

    I want to know if I have to dig out all the accessories that had originally come with the macbook during purchase to complete the return?

    Or can I just put the macbook in a box, paste the return label that was sent by Apple and drop it off? If so, will I be charged for not sending the charger, original box, install dvds and the remote?

    I'm not able to find the remote and use a third party charger (power adapter).
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    I wasn't required to give back my accessories to my MacPro (keyboard/mouse/documentation) so I'd guess not.
     
  3. guydude193 macrumors 6502a

    Joined:
    May 15, 2009
    Location:
    MI
    #3
    I don't know if you'll be charged, but it would be best to try and find all of the original items.
     
  4. jmann macrumors 604

    jmann

    Joined:
    Dec 8, 2007
    Location:
    bump on a log in a hole in the bottom of the sea
    #4
    If they are doing an exchange, yes. If they are just replacing it, then no. You keep all your original stuff.
     
  5. Mugambo thread starter macrumors 6502

    Mugambo

    Joined:
    Jul 4, 2009
    #5
    This is an 'advance replacement'.

    They're sending out a replacement for the current one with some issues.
    Once I receive it, I have 30 days before I ship it out to them.

    How does it work in this case?
     
  6. JamesGorman macrumors 65816

    JamesGorman

    Joined:
    Dec 31, 2008
    Location:
    Winnipeg
    #6
    You shouldn't have to send anything back. It should just be the computers themselves being exchanged, nothing else. Although, and I highly doubt this, If apple sends you a box with everything included in it, Ie. Documentation, magsafe adapter, and what not, than send back your old ones when you ship out the old computer.
     

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