hi
i had the macbook Core 2 Duo for About 8 months and it was working great.
yesterday i left a file download in firefox for 5 hours then went back to check on it , it was working FINE, Then i got Back after 2 minutes and the screen is suddenly white and not showing anything!!
i shut down the laptop and restarted , there was a chime and just white screen...
i connected the laptop to an external monitor AND EVERYTHING IS WORKING on the external screen but the laptop screen is white!!!
i tried resetting the PRAM and i tried resetting the SMC twice but nothing Changed>>
i can't use the apple hardware testing because the external monitor does not work till the system loads (and it does always)and i will be working blind..
so , is this a sudden hardware thing in the screen or what ?
i'm on a 3 year waranty but i don't have an apple store in my country !! can i send the laptop to them via mail?
Where can i ask them directly via mail?
i previously backed up the laptop via time machine and i can fully use it on the external display , so would a restore of system folders HELP at least rule out system errors???
i searched for similar problems but none seems to match mine because other people always had a system error , and i don't seem to have one..
Please Guys any answer might help me , i have tons of work...
i had the macbook Core 2 Duo for About 8 months and it was working great.
yesterday i left a file download in firefox for 5 hours then went back to check on it , it was working FINE, Then i got Back after 2 minutes and the screen is suddenly white and not showing anything!!
i shut down the laptop and restarted , there was a chime and just white screen...
i connected the laptop to an external monitor AND EVERYTHING IS WORKING on the external screen but the laptop screen is white!!!
i tried resetting the PRAM and i tried resetting the SMC twice but nothing Changed>>
i can't use the apple hardware testing because the external monitor does not work till the system loads (and it does always)and i will be working blind..
so , is this a sudden hardware thing in the screen or what ?
i'm on a 3 year waranty but i don't have an apple store in my country !! can i send the laptop to them via mail?
Where can i ask them directly via mail?
i previously backed up the laptop via time machine and i can fully use it on the external display , so would a restore of system folders HELP at least rule out system errors???
i searched for similar problems but none seems to match mine because other people always had a system error , and i don't seem to have one..
Please Guys any answer might help me , i have tons of work...