MacBook security while with apple

Discussion in 'MacBook Air' started by Davidharry, Apr 8, 2018.

  1. Davidharry macrumors regular

    Davidharry

    Joined:
    Jan 5, 2018
    Location:
    South Wales
    #1
    MacBook Security

    As some of you know by this forums that I haven’t had this MacBook very long but getting there very good.

    One point that is in the back of my mind, if my MacBook comes to the point that it has to go to apple for repairs etc.

    This is my point as you all know that. I have a login password that allows me to access all the contents of the machine. So if it has to go to apple for some reason they will ask for the login password that means that they will be able to access all of my data pictures etc.

    Is that correct if so how does one overcome this issue when Mac items go for service or repair.

    Whats the best option Please.

    Many thanks once again

    David.
     
  2. Boyd01 macrumors 601

    Boyd01

    Joined:
    Feb 21, 2012
    Location:
    New Jersey Pine Barrens
    #2
    I would not send my computer to Apple without erasing all my personal information. Use Carbon Copy to make a clone on an external disk. https://bombich.com It isn't free, but IIRC you can use it for 30 days without paying so that should be enough. I would also make another clone to a second hard drive. When you get the computer back, you can restore the clone and it will be exactly the same as before.

    If you don't have any external disks, you really should have a couple and use them for regular backups anyway.
     
  3. Davidharry thread starter macrumors regular

    Davidharry

    Joined:
    Jan 5, 2018
    Location:
    South Wales
    #3
    Many thanks for the reply will definitely look into that will have to get a drive as this MacBook is 250gb drive.
    May I ask another point looking at my drive it shows 15gb iOS files what exactly are those?.
    Thanks very much. David.
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #4
    If you have used iTunes to backup iOS devices, it puts the backup data in this user folder and shows as iOS files in that storage readout.

    ~/Library/Application Support/MobileSync/Backup/

    You can see the same thing in this screen in iTunes preferences. If there are entries there for devices you no longer own, you can delete them.

    Screen Shot 2018-04-08 at 7.18.09 AM.png
     
  5. Davidharry thread starter macrumors regular

    Davidharry

    Joined:
    Jan 5, 2018
    Location:
    South Wales
    #5
    Thank You very much for your reply.Will see to that within the hour.
    David.
     

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