Macbook Shuting Down

Jbook

macrumors member
Original poster
May 22, 2006
32
0
Atl
Just got my sister a white macbook about a month ago. It just randomly shuts down (not sleeping) after boot up, sometimes 30 seconds, other times 5 minutes. it happens all the time though. Whats wrong? Ive run two hardware tests and they say nothing is wrong. what do you think? Ive messed with the energy settings but it still does it. sorry for this sloppy post im in a hurry.

Thanks

jBook
 

beloved84

macrumors regular
Jun 1, 2006
175
0
Jbook said:
Just got my sister a white macbook about a month ago. It just randomly shuts down (not sleeping) after boot up, sometimes 30 seconds, other times 5 minutes. it happens all the time though. Whats wrong? Ive run two hardware tests and they say nothing is wrong. what do you think? Ive messed with the energy settings but it still does it. sorry for this sloppy post im in a hurry.

Thanks

jBook

send it in for repair or get it replaced.
 

mad jew

Moderator emeritus
Apr 3, 2004
32,199
6
Adelaide, Australia
Yeah, hopefully they'll just replace the battery. This seems like a bit of a common problem for the new machines. :(

Of course, back everything up before sending it off just in case. :)
 

JAT

macrumors 603
Dec 31, 2001
6,473
123
Mpls, MN
No, not the battery. Logic board for most people. Unless this only happens when on battery, but most have found it on either power source.
 

Jbook

macrumors member
Original poster
May 22, 2006
32
0
Atl
it happens even when plugged in, so is this a logic board problem?
 

flyguy451

macrumors regular
May 3, 2005
137
0
Jbook said:
it happens even when plugged in, so is this a logic board problem?

You need to read a few more of threads here as there are dozens (hundreds?) of posts about this problem.
 

Torbocto

macrumors newbie
Aug 22, 2006
20
0
macbook shutting down

I had the same problem with my black macbook.
shut down suddenly.
called applecare
same problem continue
went to the applestore today
they said they will replace the logic board
they said they had a similar case with a macbook
they said they would not replace my macbook with a new one.
should I insist for replacement ??
 

mad jew

Moderator emeritus
Apr 3, 2004
32,199
6
Adelaide, Australia
JAT said:
No, not the battery. Logic board for most people. Unless this only happens when on battery, but most have found it on either power source.

Sure, it's most likely the logic board but some simple battery replacements have been successful too. Hopefully it's a bad battery in this case because that's cheaper/quicker and less intrusive. :)


Torbocto said:
...should I insist for replacement ??

A replacement logic board should suffice at this stage but demand a replacement machine if you still have problems afterwards. See how it goes for now though. :)
 

Fredemail

macrumors newbie
Aug 23, 2006
1
0
MacBook shut down AND restart trouble

I bought my daughter a MacBook (white) for college 3 weeks ago. Right away it started shutting down and/or restarting at random. Five calls to AppleCare and one trip to CompUSA and still no progress. Applecare keeps trying to "help" me fix it by resetting PRAM, reseating the RAM and updating the OS to 10.4.7. But nothing helps yet. When we went to CompUSA the Mac Tech there said "Oh, that's an overheating problem."
Anyone hear about overheating causing this trouble?