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Macbook SR Keyboard died

J

JosephEsquivel

macrumors regular
Original poster
May 30, 2007
230
0
So last week im working on some photos in iPhoto, and i go to type somethin in google and realize my keybaord isnt working. I remember htis happening a few times before so i reset, but still nothing. Now my F keys and my arrow keys worked, but nothing else. Now this is the new SR MB I got in Nov, so its only 3 months old.

So I call apple, and they schedule me a genius bar appt that nite, and i go take it in. They run some diagnostics, their usual thing, and after half an hour they figure they will just replace the keyboard part and have it ready by 3 the next day.

Next day i call around 5 since i havent received an A-Ok call yet and they tell me they replaced it 3 times and it's still nto working. Now im a little pissed cause i need my MB for work, but they say this:

"I worked on it all day and it's still not working, so i transfered all your files to a new one, you can come get it anytime"

I go to get my new MB and sure enough it has everything my old one had on it. Bravo Apple, youve made me a Mac man for life
 
Don't take this the wrong way, but did you check your Num Lock button? Incredibly, that's a general source of confuzzlement with regards to keyboards not working. Plugging in 3 new keyboards wouldn't fix the problem, either. Sometimes, that Num Lock light just doesn't go on, or isn't bright enough to see, particularly in daylight outside.
 
Abstract said:
Don't take this the wrong way, but did you check your Num Lock button? Incredibly, that's a general source of confuzzlement with regards to keyboards not working. Plugging in 3 new keyboards wouldn't fix the problem, either. Sometimes, that Num Lock light just doesn't go on, or isn't bright enough to see, particularly in daylight outside.
Click to expand...

um....the macbook doesnt have a num lock key....theres a Caps lock that wouldnt light up, if thats what you mean...
 
Eidorian said:
While the numberpad is nice on the older models I really do enjoy the media function keys. I even went with the wired keyboard just for the Numpad.
Click to expand...

I got one of those for wifey's iMac, and I just looked at it closely for the first time. What's the intended function for F3 & F4? And for that matter, is there a "new" default sequence for the Expose' and Spaces keys? (F8-F12 on the pre-SR MB).
 
JohnNotBeatle said:
I got one of those for wifey's iMac, and I just looked at it closely for the first time. What's the intended function for F3 & F4? And for that matter, is there a "new" default sequence for the Expose' and Spaces keys? (F8-F12 on the pre-SR MB).
Click to expand...
The previous Apple KB link is still relevant. The new Apple laptops and keyboards have identical function key layouts now from F1-12.
 
Oh well, the whole point was that Apple went above and beyond with replacing my entire MB when they could have sent it in for a week or two
 
New SR Machines have NUM Lock on F5 and that is not even remotely likely to be a fix considering an apple genius wouldn't open a new machine for a numlock button pressed.... Come on..... seriously?


And what a positive story to hear.... Good for you man.
 
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