Macbook SR Problem

Discussion in 'Mac Basics and Help' started by binj112, Feb 25, 2008.

  1. binj112 macrumors newbie

    Joined:
    Nov 10, 2007
    #1
    Hello all

    I bought my new SR (Santa Rosa) Macbook in November. As soon as I had recieved it, it started to crash sometimes. This is not a kernal panic (telling me I must restart the computer and whatnot), the screen will freeze and display random colour bars down the screen. Attatched is a picture of what happens. This happens not on a regular basis (Once every week or so). Can anyone tell me what is wrong and if it is a hardware fault? Ill take it to an apple store if it is.

    Thanks a lot

    http://img245.imageshack.us/my.php?image=dsc00134da1.jpg
     
  2. tersono macrumors 68000

    tersono

    Joined:
    Jan 18, 2005
    Location:
    UK
    #2
    ACK! Yes, that looks like a hardware fault. I'd contact Apple right away.
     
  3. binj112 thread starter macrumors newbie

    Joined:
    Nov 10, 2007
    #3
    Lol, Fair enough. Didnt know it was that serious! Going to Birmingham next week so will pop into the store.

    Eeek, I dont suppose how long it usually takes to fix the macbooks? Its just Im in my 3rd year of uni at the moment, and have a lot of work to do!!
     
  4. Neil321 macrumors 68040

    Neil321

    Joined:
    Nov 6, 2007
    Location:
    Britain, Avatar Created By Bartelby
    #4
    Your best bet would be to to book it in,time wise how long is a piece of string,if i had to make a guess
    id say its something to do with the logic board
     
  5. UltraNEO* macrumors 601

    UltraNEO*

    Joined:
    Jun 16, 2007
    Location:
    近畿日本
    #5
    If you mean Birmingham (UK) then take your receipt. If the purchase was made within the last two weeks, you can demand and exchange. Then in theory you can walk away with a spanking new machine. :D

    [edit]Whoops... miss the part of getting it in November!! In that case, you might have to wait a couple of weeks. Looking at your photo, it appears like a logic board problem.
     
  6. binj112 thread starter macrumors newbie

    Joined:
    Nov 10, 2007
    #6
    Ok then, say it was the logic board that needs repairing/replacing. How long would it usually take to do that?

    Sorry if im being a pain!

    lol
     
  7. Neil321 macrumors 68040

    Neil321

    Joined:
    Nov 6, 2007
    Location:
    Britain, Avatar Created By Bartelby
    #7
    Dont know to be honest maybe it might be worth while when booking the
    appointment to try and explain the problem,tell them you think it
    maybe the logic board and see if they have any in stock.That would cut
    some time down at least.
     

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