I ordered my Macbook on 29th May requesting it to have a 120GB HDD upgrade. I decided to pay via the 6 months 0% interest offer. I sent the contract back etc, and have heard nothing from them since. I've phoned up 3 times before asking when it'll be shipped and each time they said the contract was received on the 6th June, and that MBNA had gien them to go ahead for the order, and it would be shipped between 19th and 21st June at the latest. I phoned up today to make sure it would ship tomorrow at the latest, and the guy said they hadn't even had the go ahead from MBNA to create my order!! Does anyone have any contact details (pref. phone number, but will email be OK) for UK Managers (can't think fo anything else to call them), or people that are "higher in the chain" than a normal sales rep. Any details would be appreciated, as needless t say, I'm a little p****d off that my order hasn't even been officially "created".