Macbook Superdrive Apple Store question

Discussion in 'MacBook' started by dansmith3003, May 21, 2009.

  1. dansmith3003 macrumors newbie

    Joined:
    Jul 24, 2007
    #1
    Hi, my black macbook's superdrive has just died (only been 7 months since I bought it). I'm taking it to the Cabot Circus Apple Store Bristol, UK tomorrow to get the Genius bar guys to look at it. I know it will probably have to be replaced as these things don't just come back to life. I was just wondering if anybody has had an experience of getting their superdrives replaced at an Apple store? If so do they have a stock of superdrives in the store that they can swap out or does the macbook have to be sent away/do they have to order one in?

    any help on this would be appreciated
     
  2. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #2
    If they don't have the part in stock at the store, they need to order it or send your computer out; if they order it, it usually arrives next day and then you can either bring your computer back or they can hold your computer; either way the turn around is about 2 days depending on repair queue; this means if there are a lot of people waiting for repairs, your repair will be done later.

    If you have your computer sent out, there is less likely to be such a queue, but the turn around time is 3-4 days.

    Basically you can choose what you want, but you can't really tell which way is faster unless the Genius can explicitly tell you they can do the repair immediately.
     

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