Macbook Superdrive stopped working

Discussion in 'Mac Basics and Help' started by R.R.Mac, Apr 23, 2008.

  1. R.R.Mac macrumors regular

    R.R.Mac

    Joined:
    Sep 16, 2006
    Location:
    Guildford, England
    #1
    I have a black macbook
    Hardware Overview:

    Model Name: MacBook
    Model Identifier: MacBook2,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.16 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 4 MB
    Memory: 1 GB
    Bus Speed: 667 MHz
    Boot ROM Version: **********
    SMC Version: 1.17f0
    Serial Number: **********
    Sudden Motion Sensor:
    State: Enabled

    The CD drive has stopped working and is rejecting all disks. It is making a quiet clicking noise which is not normal. Then after about 8-10 seconds it makes a long screechy sort of noise.

    It is NOT scratching the disks and is rejecting them after 2 screechy noises.

    Any suggestions

    Thanks
     
  2. eman macrumors 6502a

    Joined:
    Nov 5, 2007
    Location:
    In the great white north
    #2
    If you have the 2.16GHz, should still be under warranty. Send it to Apple for repair.
     
  3. R.R.Mac thread starter macrumors regular

    R.R.Mac

    Joined:
    Sep 16, 2006
    Location:
    Guildford, England
    #3
    It may still be under warranty but i need to use the disk drive and i cannot get to an apple store for a few weeks.

    Is there any way to fix it?
     
  4. merl1n macrumors 65816

    merl1n

    Joined:
    Mar 30, 2008
    Location:
    New Jersey, USA
    #4
    From your post, did you blank out (use asterisks) for the Boot Rom Version and Serial Number, or is that how the System Profiler displays it?

    You may want to try doing an SMC reset, PRAM reset, and Safe Boot. This will reset a lot of things. You may still have a non functioning CD drive, but Apple will have you do the same things as I have mentioned.

    Give it a try and see if that makes a difference.
     
  5. R.R.Mac thread starter macrumors regular

    R.R.Mac

    Joined:
    Sep 16, 2006
    Location:
    Guildford, England
    #5
    i have tried all that you said and still no luck. Still a clicking noise then a loud growling noise.

    I used asterisks because they looked imporatnt.


    Any more suggestions?

    Thanks
     
  6. merl1n macrumors 65816

    merl1n

    Joined:
    Mar 30, 2008
    Location:
    New Jersey, USA
    #6
    If it is still under warranty, I suggest you call Apple Support. They have a pickup/dropoff service once they open a case and they can turn it around in just a few days.

    It works like this:
    1. Open a case with Apple (you do not have to go to a store)
    2. They will overnight a shipping box to you
    3. Pack up the MacBook in the box and either arrange for a free pickup or drop it off to the freight service (fedex, dhl, etc.) company. It will be sent back to Apple Repair overnight.
    4. After it is repaired, Apple will ship it back to you overnight.

    Apple pays for all shipping costs.
     
  7. R.R.Mac thread starter macrumors regular

    R.R.Mac

    Joined:
    Sep 16, 2006
    Location:
    Guildford, England
    #7
    I have just tried doing a apple hardware test with the original disks and it came up with nothing wrong with my machine?

    Does any software effect this?
     
  8. merl1n macrumors 65816

    merl1n

    Joined:
    Mar 30, 2008
    Location:
    New Jersey, USA
    #8
    I thought you said it is ejecting "ALL Disks" as in your original post. Apparently not as you are able to boot into the Apple Hardware Test. This test is very basic and really doesn't prove anything unless you come up with an actual error during the test.

    The CDs/DVDs you are inserting and are being ejected, are they blank media discs or commercially burned discs?
     
  9. R.R.Mac thread starter macrumors regular

    R.R.Mac

    Joined:
    Sep 16, 2006
    Location:
    Guildford, England
    #9
    no, it is ejecting the apple hardware disks as well i just used a friends external disk drive but i cant use that anymore :(, he has gone somewhere.
     
  10. Trinity33 macrumors newbie

    Trinity33

    Joined:
    Apr 27, 2008
    Location:
    Vancouver
    #10
    impatience works ;)

    As the CD starts to load..... drum your fingers above the disc.
    It should catch on..... it worked with loading leopard and iworks 4 me.
    Good luck. :)
     
  11. R.R.Mac thread starter macrumors regular

    R.R.Mac

    Joined:
    Sep 16, 2006
    Location:
    Guildford, England

Share This Page