I bought a MacBook, the white 13" one, back in June 2009 for college and the top case where my right palm rests now has a crack. I didn't buy the Applecare extended warranty with the laptop. However, people online said that the cracks are somewhat of a common problem for the MacBook and that Apple fixes this for free as long as the problem occurred within 3 years of the purchase date and that the crack naturally occurred. 1. Since the original 1 year warranty expired and I don't have Applecare, will Apple fix the top case for free even though I don't have Applecare? 2. I called Apple's support center at 1-800-275-2273 to try to talk to someone but the answer machine won't transfer me to a representative b/c I don't have some $49.99 plan or something like that.Should I just call my local Apple store and would they have the authorization to fix it or should I call some different number? I know this is a lot but any help will clearly be appreciated.