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Macbook trackpad and keyboard not working?!

I

istanbul05

macrumors member
Original poster
Oct 13, 2007
70
0
Hi, i was just using my Macbook normally and it came up with an error like IP was in use or something with the red exclamation mark. The my internet stopped working so i just restarted it.

Now my Macbook is literally not working? I can turn it on but when i get to the login screen, my mouse or keyboard are not working!! So all i can do is hold the power button to turn off. It appears OSX is still running fine though because the screen dims after a while and the flashing | in the name input bar is still flashing.

Please help me.

Thanks:(
 
Reset your PRAM

Hold Command-Option-P-R as soon as you power on, until you hear the chime again.
 
Hi thanks for the quick reply, but it still doesnt work :(

I help the buttons and it did the reset, but nothing works still. Also the green light on the caps button doesnt even come on when i press it. Do you have any idea what is wrong with it?

Many Thanks
 
Ok, that means the keyboard does work ...

Hmmm, I'm stumped, anything I could tell you to try requires input from either the KB, mouse or both ...
 
I just tried booting by shift mode by pressing shift after the chime and it has the same end result :(

Will the fact i have upgraded the HDD and ram affect anything with Apple? (This was done like 6 months ago as soon as i bought the machine) I have Applecare with it so i may have to pop in tomorrow if i cannot get it fixed tonight.

Thanks for the help though.
 
If it is the regular MB, then no, upgrades will not affect anything - both are user upgradeable.

The Apple Store is your best bet at this point, good luck, and let us know what's wrong.
 
Hi, i have tried starting it in safe mode and the same thing happens, it boots up in safe mode but i can't do anything at the login page.

I don't think anything is loose because it seems to recognise the keyboard commands at the start, such as the reset and safe mode boot. Will take it to apple on Monday and hopefully get it sorted.

Cheers
 
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