New to forum here. Lots of good info to be found and hate that my first post is a problem, but here we go. Try to make this short and as easy to follow. Bought a Macbook in November 2009. The trackpad failed to actually click, will make the noise but with no sign of it doing anything on the screen. Still usable through scrolling and tapping but no actual clicking. So I drive it to an apple certified store about an hour away and have it repaired three times. A month or two goes by and am still having the same issue. After talking to apple they tell me to take it back to where I bought it at (best buy). Best buy then ships it off to be fixed about three months ago and now it is having the same problem again. Now out of warranty by 38 days apple would like me to pay around 300$ to have it fixed. Best buy then last night tells me to call apple. Best buy also will not replace the computer because they themselves have to repair the computer four times. Apples records somehow show that the computer has only been repaired once by the authorized store and once by best buy. After just talking to apple they claim that it is not an "ongoing problem" because it goes a few months without any problems. Also one of the companys that fixed the macbook stripped out two screws on the bottom of the macbook, causing one screw to fall out completely and the other screw to not tighten at all. Kind of wanting to hear if anyones ever dealt with anything like this. Any ideas of were to go from here? For a problem thats happened to the same part on the same computer four times in 14 months I feel like I am getting the run around. Maybe I'm wrong?