Macbook unable to detect iPhone

[iam537]

Hi all

I have a Macbook and I just bought an iPhone 3G and it seems my mac is totally not responding to my iPhone.

I have the latest updates but to no avail

I also have also just loaded intego virusbarrier 5. I heard that it is interfering with the sync of both devices. So how do resolve this problem without having to erase and re-install my harddisk

Thanks

Les

 

[JustGretchen]

I'd uninstall that virus nonsense. You don't need it. It will cause you more problems than anything else and could be causing your issue now.

I've seen AV programs grab ipods/iphones on windows before, causing them to not show up, so your suspicions are not w/o merrit that it could be the source of your issue.

Also try a different USB cable/USB port as well. You may want to ensure your dock connector is ok as well.

 

[JediMeister]

Make sure your computer meets these minimum requirements.

 

[Nanookfan]

Try disabling the real time scanner in Intego Virus scan and see if that helps before doing a complete uninstall.