Macbook unable to detect iPhone

Discussion in 'Mac Basics and Help' started by iam537, Jun 17, 2009.

  1. iam537 macrumors newbie

    Jun 17, 2009
    Hi all

    I have a Macbook and I just bought an iPhone 3G and it seems my mac is totally not responding to my iPhone.

    I have the latest updates but to no avail

    I also have also just loaded intego virusbarrier 5. I heard that it is interfering with the sync of both devices. So how do resolve this problem without having to erase and re-install my harddisk


  2. JustGretchen macrumors 6502

    Dec 2, 2008
    I'd uninstall that virus nonsense. You don't need it. It will cause you more problems than anything else and could be causing your issue now.

    I've seen AV programs grab ipods/iphones on windows before, causing them to not show up, so your suspicions are not w/o merrit that it could be the source of your issue.

    Also try a different USB cable/USB port as well. You may want to ensure your dock connector is ok as well.
  3. JediMeister macrumors 68040

    Oct 9, 2008
    Make sure your computer meets these minimum requirements.
  4. Nanookfan macrumors member

    Apr 13, 2008
    Try disabling the real time scanner in Intego Virus scan and see if that helps before doing a complete uninstall.

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