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I'm not surprised by the crack, I'm more surprised by how many people actually drop their laptops. How does that even happen? :eek:

Things like phones, yeah, I can see people dropping them... they're small and people carry them around all the time which increases the likelihood of dropping it. But a laptop? First of all people don't carry around their laptops all the time and when they do, I would think that they would at least hold their $1000+ piece of equipment FIRMLY in their hands and being cautious of it.

All I can imagine is the OP running down a flight of stairs while balancing his laptop with one finger. lol
 
didn't anyone see my statement?

My Glassbook fell down 5 steps and is still fine, must have been the way his fell

This is a message board. Some people might believe you and others will think it is BS. No offense to you, but you always have to take whatever anyone says on here with a grain of salt including me or anyone else.
 
Like someone mentioned before, glass doesn't like to be bent. And depending on the way it landed will determine the amount of warping the whole laptop will undergo. It if lands on a corner, well, you're pretty much screwed.

The neoprene sleeve, just for scratches, does jack for drops (unless it's a 5 inch drop).

And to sum up my post, here is my once loved PBG4. Someone bumped me at school, fell onto a concrete floor from elbow height, and it was gone...well not totally, it had insurance, Apple replaced the broken combo drive in it for free too (post fall). The titaniums if you ever had one, could not be carried with one hand on the corner.
 

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Well - if there is a major downside to an all metal chassis - it's the fact it does not absorb any energy in a fall - instead it transfers it - rather well.

Now - those "cheesy" flexible plastic cases - will actually survive a fall much better - because the energy is dissipated in the plastic, instead of the components themselves.
 
Hmm, sorry I sorta find the OP's story suspect. It's interesting that he fell down the stairs and his brand new Macbook fell down 3 levels of stairs and he never even checked it as soon as the accident happened. If my brand new notebook tripped down the stairs the first thing I am going to do is check it to make sure it didn't receive any damage, the OP waited 3 hours later??
Also the glass plate is cracked, you mean to tell me you didn't notice that until after you booted up the computer and and launched Safari??? Interesting.:confused:

Okay, are you honestly accusing him of withholding information when he admitted he dropped the laptop down several stairs? He's admitting to the damage himself.
 
I wonder if an inner pad over the keyboard and between the screen should be standard traveling equipment for these macbooks.

My zeroshock sleeve came today. It is really for the old style Macbook. I'm going to add extra padding.

Sorry to OP. It hurts looking at it.
 
Insurance

Thanks for all your comments, I have had some quite gd advice on to what to do noww and in the future, seems I just have to wait till some time monday to get a reply to my claimm..

turns out I had specific laptop insurance on my old macbook, and it has just carried over to this one.. happy days:D lets wait n se eh..
 
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