Hi I know I'm new, but please help me with this issue! I switched to macs because I believed them to be better, but now I don't know who to ask for help! Hey I just got this macbook aluminum from a friend, with receipt and everything, it's only almost 6 months old. This is my first mac ever and I love the way it works, except I have two issues that I don't know how to deal with. He restored it to factory defaults for me and I installed ONLY aim, office, and firefox. I still have about 140+ gigs free and it has 2 gigs of RAM in it. I haven't even started to move my files from my old pc to the mac yet. 1. When I tried to stream a video from hulu, it takes a few minutes to buffer fully and the video skips when it's buffering. It also buffers more than once during the course of 1 hour show. It did the same with a youtube video, it just skips. I thought it was perhaps the browser or maybe the fact that I had more than one window open, but that's not it. I even updated the flash to it's latest version and stilll nothing. I read through some things and found how to do a software update. Which brings us to issue #2 2. It does a search for available updates and finds 5, including one for the os x system and one for java. I try installing them and it prompts me to close everything else. I do it, and a window pops up stating that the change will require a restart, I click ok and it proceeds to start configuring the installation. ... ... ... And that's where it ends. It doesn't do anything else. Doesn't even make it through 1/4 of the installation. Should I restore the computer again? I'm a bit afraid of doing something wrong. I've never worked with a mac before and I wouldn't want to break it after just a few days of having it. It's still under the first year warranty since it's only 6 months old, but do I really need that? Any help you can offer will be hugely appreciated.