Macbook Unibody Screen Problem - Horizontal coloured bars

Discussion in 'MacBook' started by alskdj, Nov 23, 2009.

  1. alskdj macrumors member

    Joined:
    Oct 8, 2009
    #1
    Have had this macbook for just over a week, purchased off original owner who bought in Feb this year with Applecare warranty. Upgraded ram immediately to a G.Skill 4Gb kit. 4 days ago, computer randomly froze with horizontal coloured bar. Called Apple next day, the guy there told me that sometimes this happens, and that I should only be worried if this occurs ago. 4 days later, we are at this present scenario: In the last hour or so, has crashed 3 times. Programs running in common were iTunes and Safari.
    Has anyone else had the same problem? Should I be worried now? :eek:
    I have taken photos each time this has occured, but how do I upload? Thanks
     
  2. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #2
    I'd call Apple again, tell them it keeps happening - send them the photos.

    Or take it to your local Apple store.
     
  3. l.a.rossmann macrumors 65816

    l.a.rossmann

    Joined:
    May 15, 2009
    Location:
    Brooklyn
    #3
    Try the original RAM and see what happens.

    Run things like memtest and prime95(if there are OSX versions/alternatives for these tools) and see if it crashes.
     
  4. alskdj thread starter macrumors member

    Joined:
    Oct 8, 2009
    #4
    Have sent it to be checked by an Authorised Service Provider. If it does turn out it's an imcompatibility problem with the ram, will I get charged for the service?
     

Share This Page