Macbook will not restart after interrupted installation updates

Discussion in 'macOS' started by banana12, Oct 21, 2009.

  1. banana12 macrumors newbie

    Oct 21, 2009
    I have the Macbook, its 7 months old. And its in great condition, except today as usual it asked me to install the updates so i said yes. and it was in the process, and in the middle i lost my internet connection, and the installation was bugging. So I held the power button down to turn it off. then i turned it back on, and it was taking a while and then a black screen came on with a bunch of codes with another little window saing to restart or turn off coputer. so i did that a few times. then i decided to wait a few hours and its still not working!!!!!!!!!!!!!! Please any advice, or help would be great.
  2. madog macrumors 65816


    Nov 25, 2004
    Korova Milkbar
    Sounds like you're most likely going to have to reinstall the system. Boot up the computer while holding down the OPTION key until it shows your Mac HD with an arrow underneath, insert your newest system disk or the one that came with your machine, when it appears on the screen click the arrow below it to boot up. When you get tot he installation it won't let you proceed without changing the Options, click options, select Archive and Instal while preserving user data.

    This will just install the base system files, and keep your apps and data intact (if you do it right!), and should fix the problem. When done, go ahead and run all the updates again.
  3. johnnyfox macrumors newbie

    Oct 21, 2009
    Madog is right, that's the proper way of solving it. I hope it works though. In my case (24" iMac), I had exactly the same happen to me 2 weeks ago. However, I got what's called a kernel panic and the machine cannot start up at all - just goes into a vicious cycle of booting to the dreaded gray screen which tells you to reboot again and again. Took it to Apple, got an independent repair man in, both verdicts are that the machine is beyond any repair - USD2500 down the drain. All my files gone. At least I can take out the RAM and put it into my new iMac with 4 slots! I still have no idea what caused the machine to malfunction - except that I also held down the power button to shut it down halfway through an aborted Snow Leopard installation.
  4. rowsdower macrumors 6502

    Jun 2, 2009
    The OP is having kernel panics as well. That's what the codes and the message to restart the computer mean. In your case there must have been a hardware failure as well (possibly the cause of the kernel panic), otherwise in the worst case you would have had to erase the drive and reinstall.
  5. banana12 thread starter macrumors newbie

    Oct 21, 2009

    UGHHH i thought Macbooks were the strongest computers ever!!!, Umm if i reinstall the system, will that erase all my programs and the things that i downloaded, and my photos? and music??????? i have the latest macbook intel core duo/ whatever its called thing......this cant be the only thing to do???? :mad: maybe if i take it to a Apple store they dont have to erase anything????

    Also its been heating up lately?? is that normal??? i never have more than 2 programs open at the same time.
  6. skye12 macrumors 65816


    Nov 11, 2006
    Austin, Tx
    Take it to an Apple store. Make a "genius" appointment online.

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