MacBook Won't Even Boot Us p

Discussion in 'MacBook Pro' started by Lampras, Jul 7, 2015.

  1. Lampras macrumors regular

    Joined:
    Oct 8, 2014
    #1
    A few hours ago, I went to go turn on my MacBook Pro (late 2013, retina, 2.4) and it immediately shows the prohibitory sign and the shuts down. I've tried to use Control-Cmd-P-R and holding shift, but none of the keys work besides the power button. I've also tried using an external keyboard and it didn't work either. If any of you know how I can resolve, it would be greatly appreciated if you responded.
     
  2. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #2
    Your symptoms may mean that your boot drive is failing, or already failed.

    You can try booting to your Recovery system (Boot while holding Command-R)
    If that also won't boot, then it's more evidence that your drive is failing.

    Then, try booting to your Apple Diagnostics. (Boot while holding the D key)
    https://support.apple.com/en-us/HT202731
     
  3. Lampras thread starter macrumors regular

    Joined:
    Oct 8, 2014
    #3
    Thanks for the help, but it just shut off.
     
  4. Lampras thread starter macrumors regular

    Joined:
    Oct 8, 2014
    #4
    Actually it managed to work this time!
     
  5. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #5
    What was the result when you ran the diagnostics?
     
  6. Lampras thread starter macrumors regular

    Joined:
    Oct 8, 2014
    #6
    It sent me to recovery mode, but t didn't give me anything. I'm actually using it now but none of the keys work so it's frustrating...
     
  7. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #7
    You may have held the wrong key...
    Recovery system is Command-R
    Apple Diagnostics is D (only the D key)
    The steps tell you to press and release the power key, then immediately begin holding the D. The test should start up.
    ( be sure to do this on your internal keyboard. A non-Apple keyboard, for example, might not respond properly to the boot key presses)
     

Share This Page