MacBook won't recognize connected iPhone 3G

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Praetorian®, Apr 4, 2009.

  1. Praetorian® macrumors regular

    Praetorian®

    Joined:
    Jan 28, 2008
    Location:
    Czech Republic
    #1
    Hello, I have a problem with my iPhone 3G. It suddenly stopped being recognized by my Mac. I have tried the following:

    1) reinstall iTunes completely along with Applemobiledevice

    2) resetting and shutting down the Macbook and the iPhone

    3) connecting the iPhone to Windows in VMWare

    It doesn't even show up in the System profiler which means that the problem is probably at the USB level. But the problem is that my flashdisc works in both USB ports. The iPhone works in my friend's Windows PC. The Mac and iPhone is fully charged. I have tried also DiskAid but it doesn't recognize the iPhone neither.

    Any suggestions what might be the problem ?
     
  2. Praetorian® thread starter macrumors regular

    Praetorian®

    Joined:
    Jan 28, 2008
    Location:
    Czech Republic
  3. Moi un Mouton macrumors 68000

    Joined:
    Mar 18, 2008
    Location:
    Bracknell UK
    #3
    It is normally a problem with the USB port or the USB cable. Even when they work fine with every other device, the iPhone can have a problem.

    Try:
    - using a different cable
    - connecting to a different port
    - connecting to a different Mac
    - connecting to a Windows PC
    in order to track it down.
     
  4. Praetorian® thread starter macrumors regular

    Praetorian®

    Joined:
    Jan 28, 2008
    Location:
    Czech Republic
    #4
    I've tried different cable and it didn't help (but charging via adapter works).
    I've tried to connect iPhone to my friend's Windows PC (without iTunes) and it recognized the device as iPhone.
    I think it's my Mac's fault.

    What do you think?
     
  5. Moi un Mouton macrumors 68000

    Joined:
    Mar 18, 2008
    Location:
    Bracknell UK
    #5
    It might be worth trying a connection via a powered USB hub to your Mac, since the Windows PC recognised it.
     

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