MacBook wont sit flat on any surface.

Discussion in 'Mac Pro' started by Anthony8720, May 30, 2006.

  1. Anthony8720 macrumors regular

    Dec 4, 2005
    I just exchanged a macbook that was damaged out of the box. Now the new one i just got wont sit flat. The right palm rest is about a dimes width above the table. I have checked this on all surfaces and it isn't my desk. Is this something that can be fixed in the apple store, or do i have to do another exchange.?
  2. Nate4747 macrumors regular

    May 7, 2006
    Does the MacBook Pro have the little grey rubber feet? If so it might just be that one of those is messed up, and an Apple Store could probably fix it on the spot.
  3. h0e0h macrumors 6502a


    Aug 30, 2004
    West Monroe, Louisiana
    3 options:

    1.) take it to a "genious" and get GREAT (sarcasim) results
    2.) get an iCurve and an external KB and Mouse
    3.) Sledgehammer

    (Option 2 is probably the best)
  4. chasemac macrumors 6502a


    Jan 30, 2005
    In a house.
    Sounds like another exchange. Take that dime in and dimenstrate!:)
  5. Anthony8720 thread starter macrumors regular

    Dec 4, 2005
    Do i really have the only macbook that does this? Has anyone heard of any fixes that i could try myself. I really dont want to return this thing because of this. The apple store is 1.5 hours away and i know the "geniuses" will just give me grief.
  6. B-Line macrumors newbie

    May 22, 2006
    My Macbook appears to have the same problem. When I press down on the right corner, it moves down slightly. It is not alot of movement... just enough that I know that one of the rubber pads is not making contact with my desk.

    I have also noticed that the gap around my battery compartment is not even. It is really tight in two of the corners. My macbook gets pretty warm (as others have reported) so maybe the heat has slightly warped the case

    I think that with time the rubber feet will eventually wear down to a point where there is even pressure on all feet... or maybe things will only get worse.

    I am not really sure what I should do I am interested in what others have to say. I live in Canada, and bought my macbook online with a education discount.
  7. NVRsayNVR macrumors member

    Jun 11, 2005
    Take it back!

    Do it on a day when you have plenty of time (less stress) and call ahead to let them know you are returning their product for a new one. Want to be certain that they are holding one for you. Good luck.
  8. mattjgalloway macrumors member

    May 21, 2006
    Mine too is a bit like this - a tad annoying on some surfaces and I can see the warpage when I look horizontally on it. However I think it's just going to be like this, some being worse than others, if the battery is placed where it is.

    I can't be bothered at the moment to send my MacBook back again for such a cosmetic issue, but if it annoys me more it will be on a plane on the way back to the factory!
  9. vv-tim macrumors 6502

    May 24, 2006
  10. Sequence macrumors member

    Jun 11, 2006
    You: Hi, I have a weird problem with my Macbook ; it wont sit flat on ANY surface...

    Genius: Hmm. Never heard of that before, let me see your Macbook.
    You: There.
    Genius: Nooope! I still can't see the problem.

    Genius: Have you installed new non-Apple RAM module recently?

    You: .. Yep, just upgraded to 2Gb.

    Genius: Then, that's why your Macbook wont sit flat.

    Genius: NEXT!
  11. reburrcca macrumors member


    Jul 24, 2006
    Bay Area, CA
    This scares me. Why? Well, because I returned my first MB due to discoloration, overheating, and "mooOoooOooing". I haven't noticed this not-sitting-flat problem, but if some are starting to bend.. that's not good. I refuse to check this and the battery alignment problem; It'll drive me crazy. :confused:
  12. xfiftyfour macrumors 68030


    Apr 14, 2006
    Clemson, SC
    mine sits flat and DEFINITELY hasn't started "bending" - I'd take it back or call applecare. It sucks to have to go through the hassle of a replacement yet again, but I wouldn't try and find a work around (ie: the icurve suggestion).. that's really just avoiding the problem, rather than fixing it. for a $1100+ laptop, you shouldn't have to "deal" with something like that. what if you want to take it anywhere? typing on a non-flush lappy has GOT to be annoying...
  13. mattjgalloway macrumors member

    May 21, 2006
    Typing on it is ok because it takes a fair amount of force to push it down.

    I'm going to keep an eye on this and probably email Applecare to see what they say about it. I reckon I might send it back if it continues to get worse - as a few days ago it only wobbled a bit, now it's very obvious. As I say, it doesn't affect typing, but it sure is annoying to look at!

    EDIT: Yeh, just emailed Applecare. Will whack out my sister's MacBook aswell to see if her's is doing the same. I'm getting so annoyed at Apple now. Tempted to just get my money back and wait a while... Apple... please make me happy!

    EDIT 2: Ok, I just got my sister's new MacBook out and tried it on the same surfaces as mine. Now I find that mine is actually flush on some surfaces and not on others. I thought, hey, lets switch batterys... And found mine was suddenly a lot better. Then I took the battery out. It's flush! I think what the problem is, is that the front left where the battery is can be a little lower than the other corners thus giving the appearance of a bend because it's a bit higher. I dunno... it's odd... I'm gonna watch and see what happens
  14. Sequence macrumors member

    Jun 11, 2006
  15. mattjgalloway macrumors member

    May 21, 2006
    I tried taking some photos but it's very hard to get it right.

    I've left my MacBook out for a bit to see it it'll sit right. To be honest, I think it's just the pad on the battery being a little bit too large - I guess it's hard to get it right!
  16. Sesshi macrumors G3


    Jun 3, 2006
    One Nation Under Gordon
    Mine too, just a bit but definitely more than it was when I got it.
    I think the screen's bending a little too. I'm waiting for it to get slightly worse (and after I've decided on a new Dell or Sony backup laptop) before I take it in to be looked at.
  17. mattjgalloway macrumors member

    May 21, 2006
    Tomorrow I am going to be ringing up Apple to start the process of getting *another* replacement MacBook. Seriously hope this one will come sooner and won't have dead pixels or be bent...

    Basically with the bend problem on this one I noticed that it's when I've had it on for a while and it's heated up a bit - it gets really really bad after a while and soooo annoying.

    I'm really annoyed at Apple at the moment - if they were another company I'd be complaining like mental and asking for a full refund. I'm VERY tempted to do this this time. At least they've *finally* given me the freephone number for UK after-sales support, so I'll be calling them tomorrow!

    OP: Let me know what you're doing about yours - I seriously recommend you get it swapped over, especially if you're still within your 14-day grace period (assuming you're covered by UK consumer law) - I love this law!
  18. pjarvi macrumors 65816


    Jan 11, 2006
    Round Lake, IL
    That sounds soo wrong.
  19. mattjgalloway macrumors member

    May 21, 2006
    Lol yes.

    OP: You still reading this post? If so, what you done about yours?
  20. Josias macrumors 68000


    Mar 10, 2006
    I know mine isn't an MBP, but I have no idea how a laptop, especially a Mac, can start bending?:confused:

    My MB is perfectly straight, and so am I;)
  21. mattjgalloway macrumors member

    May 21, 2006
    It's hard to explain how it "bends" but it's that it wobbles. You know like chairs do where two legs are slighty longer than the other two. You stick a beer-mat underneath one leg to stop it wobbling?

    Well that beer-mat is now underneath one corner of my MacBook. It looks horrible to have to do it aswell.
  22. mattjgalloway macrumors member

    May 21, 2006
    Well, just come off the phone to Apple - 5 minute chat and they are sending me my new MacBook over now. Woohoo I love the 14 day rule!

    Anyway, I urge anyone with a similar wobbling problem to get it swapped over. It's not right to have it doing that lets face it.

    Everyone who has been saying to live with it... well... go away! We people who value Apple's products want to get what we pay for. If I wanted a shoddily built laptop I'd go buy a packard bell!
  23. erikistired macrumors 6502


    Apr 21, 2006
    my g4 powerbook is the same way. the battery cover on the battery isn't perfectly attached and doesn't sit smooth and as a result it's a bit wobbly. apple told me it was not something that could be fixed or replaced under warranty as the battery works fine.
  24. jova007 macrumors newbie

    Dec 20, 2005
    My Macbook Pro is bent also.. it looks as if it fricken warped!

    I know I had a bad batttery also.. and may was thinking it was the battery that caused it to warp.. I do hate it and would like a new one. .but im seriously glad that I am not the only one...

    Please let me know what you guys find out as I did not pay $2500 for a laptop that would warp in 3 months!

  25. jova007 macrumors newbie

    Dec 20, 2005
    I just called Applecare and made a case for it.. the guy was very helpful and nice.. so he just told me that if its nothing that I did.. (dropped, threw, stepped on..) then they will fix it for mw.. im not sure if that means replacing a new case or whatever..

    But i have to take it in to an Apple Store tomorrow.. im not too happy about my laptop being out of my hands for 1-2 weeks.. so hopefully they will replace it with a new one.. cuzz I use it alot and need to have it on me 3-4 days out of the week..

    Crossing my fingers...

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