MacBookPro won't recover from sleep

Discussion in 'MacBook Pro' started by Campos, Aug 20, 2016.

  1. Campos macrumors newbie

    Joined:
    Aug 20, 2016
    Location:
    Brazil
    #1
    Hi,
    I have a MacbookPro 15Retina late 2013 with two video cards.
    When the system sleeps for a while, the computer simply turn off and doesn't recover as usual.
    It also happens when closing the physical screen.
    Have upgraded the OS, have tried to manage the Energy setup unsuccessfully.
    As a last effort I reformatted and installed OS from scratch with no success.
    I am afraid there's a hardware problem, but before sending to Apple I would like to know if anyone have experienced something similar.

    Thank you!
     
  2. Patcell macrumors 6502

    Joined:
    Aug 8, 2016
    Location:
    Bergen County, NJ
    #2
  3. Campos thread starter macrumors newbie

    Joined:
    Aug 20, 2016
    Location:
    Brazil
    #3
    Thanks for the tip, Parcel, but (fortunately) no issues found.
     
  4. Patcell macrumors 6502

    Joined:
    Aug 8, 2016
    Location:
    Bergen County, NJ
    #4
    No problem. They are not conclusive, but it's a start. I'd make a Genius Bar appointment unless someone out there has more knowledge..?
     
  5. grahamperrin macrumors 601

    grahamperrin

    Joined:
    Jun 8, 2007
    #5
    Which version of the operating system?

    In Terminal, a command such as this may help to diagnose the problem:

    pmset -g log

    pmset(1) Mac OS X Manual Page
     
  6. Campos thread starter macrumors newbie

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    Aug 20, 2016
    Location:
    Brazil
  7. JTToft macrumors 68040

    Joined:
    Apr 27, 2010
    Location:
    Aarhus, Denmark
  8. Campos thread starter macrumors newbie

    Joined:
    Aug 20, 2016
    Location:
    Brazil
    #8
    Yes, have reseted SMC and PRAM. Still same behavior.
    Thanks anyway!
     

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