mackeeper opening browser windows

Discussion in 'macOS' started by Randall88, Nov 5, 2016.

  1. Randall88 macrumors newbie

    Joined:
    May 22, 2015
    #1
    I've found a few threads on here about this root of all evil for Mac users...

    however, none of it quite relevant to me.

    Currently, random lead pages for Mackeeper keep popping up in my browser.
    I checked with Malwarebytes and extensions in Chrome, but it's still happening.

    How do I get rid of this ?

    Thanks!
     
  2. hallux macrumors 68020

    hallux

    Joined:
    Apr 25, 2012
    #2
    Do you actually have MacKeeper installed? If so, DUMP IT. I can't even bring myself to searching the removal instructions on my Mac but they ARE out there.
     
  3. teidon macrumors 6502

    teidon

    Joined:
    Dec 22, 2009
    #3
    There are very few malware for Mac, MacKeeper is one of them. Get rid of it.
     
  4. Nick11Mac macrumors 6502

    Nick11Mac

    Joined:
    Jan 20, 2011
    Location:
    Petaluma, CA
    #4
  5. Randall88, Nov 6, 2016
    Last edited: Nov 6, 2016

    Randall88 thread starter macrumors newbie

    Joined:
    May 22, 2015
    #5
    no, I don't think it's on my system.. I've never installed anything.

    Thanks for the software Nick, it found 3 items which I got rid of, will see what happens.


    /update:
    didn't help. This **** keeps popping up..
     
  6. Nick11Mac macrumors 6502

    Nick11Mac

    Joined:
    Jan 20, 2011
    Location:
    Petaluma, CA
    #6

    Sorry that didn't work. If there's an Apple store near you, try bringing it to their genius bar. My experience with the local Apple genius bar has been positive overall. It's hard to always get a proper answer online in this type of situation. Hope you get it straightened out soon.
     
  7. Marshall73 macrumors 6502a

    Marshall73

    Joined:
    Apr 20, 2015
    #7
    Get an ad-blocker, the pop up pages are probably from ads on the sites you are visiting.
     
  8. KALLT macrumors 601

    Joined:
    Sep 23, 2008
    #8
    I concur with Marshall73. MacKeeper is known for aggressive advertising.
     
  9. Randall88 thread starter macrumors newbie

    Joined:
    May 22, 2015
    #9
    I do have Adblock plus.

    thanks Nick.
    Would this apply to me, even when my Mac is not within the warranty anymore ?
    Never heard of an Apple genius bar. (I am EU based though).
     
  10. thekev macrumors 604

    thekev

    Joined:
    Aug 5, 2010
    #10
    Does it only happen when you visit certain sites? Many questionable sites use questionable advertising, including mackeeper. I'm not here to judge if that's the case. Just be aware that some parts of the internet abuse browser apis for advertising purposes.

    I've never personally encountered any browser hijacking programs in chrome, so this should solve all problems. The last thing to check is your add-ons. Make sure everything that all addons are legitimate.

    I should add, you shouldn't encounter any complex removal processes on a mac. There aren't that many places it can stash things. The really bad places can't be written to without privileged access.
     
  11. Randall88 thread starter macrumors newbie

    Joined:
    May 22, 2015
    #11
    @thekev
    happens quite randomly I guess... for example when I leave the notebook unattended (screen goes black) and then come back, only to find a mackeeper website open.
     
  12. thekev macrumors 604

    thekev

    Joined:
    Aug 5, 2010
    #12
    That's quite weird. It could seem like that if you're visiting any of the kinds of websites I mentioned. A rogue extension seems most likely. Disable all of your extensions other than adblock plus. You can always use the block an ad on this page function. You can pretty much block the whole domain. If it's only chrome, you could always reinstall chrome. Overall though, there aren't many places to bury things in OSX.
     
  13. Marshall73 macrumors 6502a

    Marshall73

    Joined:
    Apr 20, 2015
    #13
    Make sure you go into the Adblock options und untick
    Allow some unobtrusive advertisers

    This is a list of ad providers that Adblock get paid to let on and it includes taboola etc which can all potentially spawn mackeeper etc

    Other than that check the suggestions about safari plugins

    Check library/launchdaemons for anything odd
     
  14. Nick11Mac macrumors 6502

    Nick11Mac

    Joined:
    Jan 20, 2011
    Location:
    Petaluma, CA
    #14
    Hi Randall, if there is an Apple store near you, OR an Apple certified repair place, I'd start by talking with them. Ask if they can help you with this software issue. You may be able to make an appointment to bring in your Mac. A 'hands on' check will help in figuring out what needs to be done.

    As to the warranty, I can only say that they helped me with a 2010 MacBook Pro I had earlier this year. I wasn't charged anything and got some good advice. At the very least, they should be able to offer you some ideas on methods for removal.
     
  15. Randall88 thread starter macrumors newbie

    Joined:
    May 22, 2015

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