Mackeeper removal

Discussion in 'Mac Apps and Mac App Store' started by phinaeus, Dec 21, 2015.

  1. phinaeus macrumors newbie

    Joined:
    Feb 13, 2015
    #1
    Help! My young grandson, thinking my IMac was a bit slow, started downloading Mackeeper then found he needed money to continue! Fortunately, whilst I'd allowed him onto my machine he doesn't have access to my cards. I've removed the download as far as I can but cannot shift the Mackeeper icon off the Launchpad, which makes me suspect there is still download programme lurking in my hard drive. Being a "geriatric" I'm not a fluent computer/IT user and would welcome simple, non technical language, advice on how to get rid of this dammed programme. many thanks.
     
  2. Swiss-G macrumors 6502a

    Swiss-G

    Joined:
    Jun 3, 2010
    Location:
    United Kingdom
    #2
    Here's how to remove MacKeeper from your Mac:
    1. Open MacKeeper.
    2. Quit MacKeeper.
    3. Open the Applications folder and drag MacKeeper to the Trash.
    4. Enter your admin password.
    5. A pop-up window appears asking if you want to Uninstall the rest of the components.
    6. Click Uninstall MacKeeper.
    7. Choose Go > Go to Folder from Finder.
    8. Enter ~/Library/Application Support.
    9. Find a file called NoticeEngine.plugin. Drag it to the Trash.
    10. Restart your Mac (Apple > Restart).
    http://www.macworld.co.uk/how-to/ma...-antivirus-software-mackeeper-refund-3612033/
     
  3. Ray Brady macrumors 6502

    Joined:
    Dec 21, 2011
    #3
    Once that's done, create a new login account specifically for your grandson, and make sure it doesn't have administrative access.
     
  4. phinaeus thread starter macrumors newbie

    Joined:
    Feb 13, 2015
    #4
    Thank you.
    Problems though.
    1. There does not appear to be an Applications folder on my IMAC
    2. Used an on-line query that said as you did - Go...Go to Folder.... ~/Library/Application Support and the response was "this file does not exist"!
    Can you suggest what next please?
     
  5. Swiss-G macrumors 6502a

    Swiss-G

    Joined:
    Jun 3, 2010
    Location:
    United Kingdom
    #5
    Open Finder and you should see the Applications folder on the Finder sidebar (lefthand side). Once you click on the Applications folder your apps will be displayed in the finder window.

    [​IMG]
    You can also display the library folder by holding down the Option ⌥ key and selecting Go on the menu bar.
     
  6. phinaeus thread starter macrumors newbie

    Joined:
    Feb 13, 2015
    #6
    Thank you. I found it - I'm finding the conversion from my 15 year old PC running windows 2000 still very trying and sometimes wishing I'd stayed with microsoft, contrary to the next generations recommendations - they're never around when problems arise. There was no NoticeEngine plug in within the app. support file when I got into it so perhaps I had somehow got rid of it. At least I don't have that Icon still flashing up (I hope - see what happens over the next few days)
    So thanks to those who have helped me.
    IA
     
  7. Swiss-G macrumors 6502a

    Swiss-G

    Joined:
    Jun 3, 2010
    Location:
    United Kingdom
    #7
    Take a look at the getting started guide for OS X to help you familiarise yourself with the Mac.

    https://www.apple.com/support/osx/get_started/
     
  8. Beachguy, Dec 22, 2015
    Last edited: Dec 22, 2015

    Beachguy macrumors 6502a

    Beachguy

    Joined:
    Nov 23, 2011
    #8
    I can understand that having made the change several years back, but if you stick with it, you'll find it worth it. Windows is good, but the entire Mac experience is simply a notch above. It's just a matter of changing old habits, and that can be very frustrating.
     
  9. phinaeus thread starter macrumors newbie

    Joined:
    Feb 13, 2015
    #9
    Thanks to you both. I suppose I do have to bite the bullet and go back to school. Hypocrasy rules OK - I used to nag my under- and post-grad students to do their background homework before embarking on their projects.but that was what seems a lifetime ago!
     

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