Discussion in 'Mac Basics and Help' started by CD17, Jan 19, 2013.

  1. CD17 macrumors newbie

    Jun 18, 2010
    Hello, I wonder if anyone can help me, the other day I was enabling iTunes Match on my MacBook & a pop up appeared on my screen saying my Mac was running slow & could they run a diagnostic check, at first I thought it was apple so I said okay.

    Then they told me I had loads of critical files that needed removing & was it okay to do this, so I agreed & I had an online chat with a so called Geek called Martin, after removing a few files etc, they said that that was all they could do & if I wanted my Mac completely cleared which would make it run faster it would cost $80 or so :confused:

    This is when I became suspicious & asked if this was apple I was dealing with, when they said no, I said good bye & said I wanted to check them out before I paid any money.

    I'm not just worried about the money, but what they will actually do to my Mac, it does run a little slower than when I first got it, but it is over six years old now.

    Thanks in advance for any help :D
  2. simsaladimbamba

    Nov 28, 2010
    MacKeeper is not needed and could be considered scareware according to their tactics and the places they advertise at, and the pop up you saw is probably just advertising, not the actual application, unless you or someone else with access to your Mac has installed it and made it run.

    Articles explaining why Mac OS X does not need maintenance software like CCleaner, MacKeeper or CleanMyMac:

    If you want to enhance the performance of your Mac, be sure to check these two articles, do not just use applications, that promise to do it for you.
  3. CD17 thread starter macrumors newbie

    Jun 18, 2010
    Thank you for your help, this is what I suspected, I will check out those links you posted :)

Share This Page