MacMall: good online retailer?

Discussion in 'MacBook Air' started by HarryWarden, Nov 7, 2013.

  1. HarryWarden macrumors 6502a

    Joined:
    Oct 27, 2012
    #1
    They advertise on this site. Has anyone bought a computer from them? If so, how was your experience?
     
  2. Boyd01 macrumors 68040

    Boyd01

    Joined:
    Feb 21, 2012
    Location:
    New Jersey Pine Barrens
    #2
    I have bought many, many things from them - both for home and work - going back into the 1990's and have always been completely happy. Hadn't used them for years, but recently I was shopping for a bluetooth GPS and all the usual online merchants were charging list price. Just for the heck of it, I looked at Mac Mall and was surprised to see they had it in stock and it was 10% cheaper than anywhere else.

    Placed the order and had it in my hands a few days later. So I have nothing but good things to say about them.... but I'm just one person, so caveat emptor. :)
     
  3. robvas macrumors 68020

    Joined:
    Mar 29, 2009
    Location:
    USA
    #3
    I too have bought from MacMall since the 90's. I remember they used to throw in extra RAM, some software, and an inkjet printer all free (after rebate) with PowerBooks!
     
  4. Dookieman macrumors 6502

    Joined:
    Oct 12, 2009
    #4
    I miss their monthly catalogs. I used to look through them with envy.
     
  5. jmoore5196 macrumors 6502a

    jmoore5196

    Joined:
    May 19, 2009
    Location:
    Midwest US
    #5
    I well remember ordering a PowerBook with a RAM upgrade back in 2002 and having it arrive looking as if it had been dipped in mayonnaise. Whomever installed the RAM had obviously been eating while they worked!

    MacMall refused to take back the machine, and I spent two hours cleaning up a brand-new PowerBook. I haven't done business with MacMall since.

    Sorry to rain on the praise parade. I guess there's something to be said for retina MacBook Pros and iMacs that cannot be upgraded by the reseller.
     
  6. Boyd01 macrumors 68040

    Boyd01

    Joined:
    Feb 21, 2012
    Location:
    New Jersey Pine Barrens
    #6
    Yeah, but MacWarehouse had "Kerry". ;)
     
  7. l.a.rossmann macrumors 65816

    l.a.rossmann

    Joined:
    May 15, 2009
    Location:
    Brooklyn
    #7
    They have great service and great prices. A lot of people here hate them, but it's usually for something silly like "i bought something and 2 weeks later the price went down and they wouldn't credit me" or "they had a typo on a product page and wouldn't give me a full refund 1 year after the sale" kind of crap.

    The deals they have on brown box SSDs on occasion are absolutely amazing.

    As long as you keep in mind while dealing with them that most of the products they are selling are at 1 to 5 percent profit margins, you will be set. Do not expect them to lick your balls if you call in yelling and screaming at them, or call in with an attitude. I've had nothing but great luck with their customer service when I've hit bumps in the road but I also forget how annoyed I am that I got sent dead **** and just deal with it, and all has gone great!
     
  8. john123 macrumors 68020

    john123

    Joined:
    Jul 20, 2001
    #8
  9. poorcody macrumors 6502

    poorcody

    Joined:
    Jul 23, 2013
    #9
  10. john123 macrumors 68020

    john123

    Joined:
    Jul 20, 2001
    #10
    Dat hair!
     
  11. llarc84 macrumors newbie

    llarc84

    Joined:
    Jul 31, 2014
    #11
    MacMall is a fine retailer, OP. You can't go wrong with them.
     
  12. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #12

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