MacMini crashes, gives grey error screen. Log inside. Any advice?

Discussion in 'Mac Basics and Help' started by redboardprod, Oct 25, 2013.

  1. redboardprod macrumors newbie

    Joined:
    Oct 25, 2013
    #1
    Mid-2011 Mac Mini. OSX 10.9. 2.3 GHz Intel Core i5. Intel HD Graphics 3000 512 MB. 8 GB 1333 MHz DDR3.

    The crashing is not a new problem, but I haven't noticed any particular action that precipitates the crash. Just installed Mavericks and new RAM. Tested the RAM and it passed. Pretty sure the problem has occurred for a long time before both the memory and the OS were updated.

    Thanks in advance.




    ----------------------------------------------------------------

    Anonymous UUID: C153B89B-B72D-B9BD-C710-D3C35883FDEB

    Fri Oct 25 14:15:52 2013
    panic(cpu 3 caller 0xffffff800c8dc19e): Kernel trap at 0xffffff800cb89b51, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000000e3be000, CR4: 0x00000000000606e0
    RAX: 0x0000000000000000, RBX: 0xffffff80262f3780, RCX: 0xffffff801e47cc08, RDX: 0xffffff801df32258
    RSP: 0xffffff80fd6dbe40, RBP: 0xffffff80fd6dbe60, RSI: 0x0000000000000001, RDI: 0xffffff801c484400
    R8: 0x0000000000000001, R9: 0xffffff800ce01910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
    R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff80fd6dbe78, R15: 0x0000000000000008
    RFL: 0x0000000000010282, RIP: 0xffffff800cb89b51, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x3

    Backtrace (CPU 3), Frame : Return Address
    0xffffff80fd6dbad0 : 0xffffff800c822f69
    0xffffff80fd6dbb50 : 0xffffff800c8dc19e
    0xffffff80fd6dbd20 : 0xffffff800c8f3606
    0xffffff80fd6dbd40 : 0xffffff800cb89b51
    0xffffff80fd6dbe60 : 0xffffff800c9fdb23
    0xffffff80fd6dbeb0 : 0xffffff800c9db843
    0xffffff80fd6dbf00 : 0xffffff800c9daf60
    0xffffff80fd6dbf40 : 0xffffff800c9e1fa0
    0xffffff80fd6dbf70 : 0xffffff800c9d80d8
    0xffffff80fd6dbfb0 : 0xffffff800c8d6aa7

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    13A603

    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide: 0x000000000c600000
    Kernel text base: 0xffffff800c800000
    System model name: Macmini5,1 (Mac-8ED6AF5B48C039E1)

    System uptime in nanoseconds: 2108988038622
    last loaded kext at 1894464614753: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8ddfc000, size 20480)
    last unloaded kext at 2005809930495: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8ddfc000, size 16384)
    loaded kexts:
    com.apple.filesystems.smbfs 2.0.0
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleMCCSControl 1.1.12
    com.apple.driver.AGPM 100.14.11
    com.apple.driver.ApplePlatformEnabler 2.0.9d1
    com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
    com.apple.driver.AppleMikeyDriver 2.5.2fc2
    com.apple.driver.AppleIntelHD3000Graphics 8.1.8
    com.apple.driver.AppleHDA 2.5.2fc2
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleThunderboltIP 1.0.10
    com.apple.driver.AppleLPC 1.7.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.SCSITaskUserClient 3.6.0
    com.apple.driver.AppleIRController 325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.4.0
    com.apple.driver.AppleUSBHub 650.4.4
    com.apple.driver.AppleFWOHCI 4.9.9
    com.apple.driver.AppleSDXC 1.4.0
    com.apple.driver.AppleAHCIPort 2.9.5
    com.apple.driver.AppleUSBEHCI 650.4.1
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleSMBIOS 2.0
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
    com.apple.driver.AppleUSBHIDMouse 180.9
    com.apple.driver.AppleBluetoothHIDKeyboard 170.15
    com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
    com.apple.driver.AppleHIDKeyboard 170.15
    com.apple.iokit.IOSurface 91
    com.apple.AppleGraphicsDeviceControl 3.4.12
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.driver.DspFuncLib 2.5.2fc2
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.4fc11
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOBluetoothFamily 4.2.0f6
    com.apple.driver.AppleSMBusController 1.0.11d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
    com.apple.iokit.IOEthernetAVBController 1.0.3b3
    com.apple.driver.mDNSOffloadUserClient 1.0.1b4
    com.apple.driver.AppleHDAController 2.5.2fc2
    com.apple.iokit.IOHDAFamily 2.5.2fc2
    com.apple.iokit.IOFireWireIP 2.2.5
    com.apple.iokit.IO80211Family 600.34
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IONDRVSupport 2.3.6
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.AppleSMC 3.1.6d1
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.5.1d27
    com.apple.iokit.IOGraphicsFamily 2.3.6
    com.apple.kext.triggers 1.0
    com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
    com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
    com.apple.driver.AppleHIDMouse 180.9
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
    com.apple.iokit.IOUSBHIDDriver 650.4.4
    com.apple.driver.AppleUSBComposite 650.4.0
    com.apple.driver.AppleThunderboltNHI 1.9.2
    com.apple.iokit.IOThunderboltFamily 2.8.5
    com.apple.iokit.IOUSBUserClient 650.4.4
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOAHCIFamily 2.6.0
    com.apple.iokit.IOUSBFamily 650.4.4
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.10
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 21
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.8
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
    Model: Macmini5,1, BootROM MM51.0077.B10, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.76f0
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, 0x4B425F34475F44335F313333335F43390000
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, 0x4B425F34475F44335F313333335F43390000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
    USB Device: Hub
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Hub
    USB Device: Apple Optical USB Mouse
    USB Device: IR Receiver
    Thunderbolt Bus: Mac mini, Apple Inc., 22.2
     
  2. sliceoftoast macrumors 6502

    sliceoftoast

    Joined:
    Mar 3, 2012
    Location:
    In a Toaster
    #2
    Have you run disk utility and verified disk permissions / verified the disk?
     
  3. redboardprod thread starter macrumors newbie

    Joined:
    Oct 25, 2013
    #3
    Yes, verified disk and repaired permissions.

    Verifying volume “Macintosh HD”Checking file systemPerforming live verification.Checking Journaled HFS Plus volume.Checking multi-linked files.Checking catalog hierarchy.Checking volume bitmap.
    Verifying permissions for “Macintosh HD”Group differs on “Library/Printers/InstalledPrinters.plist”; should be 80; group is 0.Permissions differ on “Library/Printers/InstalledPrinters.plist”; should be -rw-rw-rw- ; they are -rw-r--r-- .Group differs on “Library/Java”; should be 0; group is 80.Permissions differ on “Library/Java”; should be drwxr-xr-x ; they are drwxrwxr-x .Group differs on “Library/Preferences/com.apple.alf.plist”; should be 80; group is 0.Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAgent” has been modified and will not be repaired.Permissions differ on “System/Library/Frameworks/Ruby.framework/Versions/2.0/usr/lib/libruby.2.0.dylib”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
    Permissions verification complete
    Repairing permissions for “Macintosh HD”Group differs on “Library/Printers/InstalledPrinters.plist”; should be 80; group is 0.Permissions differ on “Library/Printers/InstalledPrinters.plist”; should be -rw-rw-rw- ; they are -rw-r--r-- .Repaired “Library/Printers/InstalledPrinters.plist”Group differs on “Library/Java”; should be 0; group is 80.Permissions differ on “Library/Java”; should be drwxr-xr-x ; they are drwxrwxr-x .Repaired “Library/Java”Group differs on “Library/Preferences/com.apple.alf.plist”; should be 80; group is 0.Repaired “Library/Preferences/com.apple.alf.plist”Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAgent” has been modified and will not be repaired.Permissions differ on “System/Library/Frameworks/Ruby.framework/Versions/2.0/usr/lib/libruby.2.0.dylib”; should be lrwxrwxrwx ; they are lrwxr-xr-x .Repaired “System/Library/Frameworks/Ruby.framework/Versions/2.0/usr/lib/libruby.2.0.dylib”
    Permissions repair complete
     
  4. sliceoftoast macrumors 6502

    sliceoftoast

    Joined:
    Mar 3, 2012
    Location:
    In a Toaster
    #4
    Can you verify the disk as well? That will slow down the mac whilst this is running. If it finds anything - you will need to boot from the Recovery partition by holding Command + R and run Disk Utility to repair the disk
     

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