MacMini Late 2014 Crashes / Reboots all the time

Discussion in 'Mac mini' started by xieem, May 27, 2015.

  1. xieem macrumors member

    Joined:
    Oct 7, 2014
    #1
    Hi,

    I have a MacMini Late 2014 that is crashing/rebooting all the time. It leaves me in the dark why this is happening. The MacMini is a clean install and has only a few programs running on it.

    Programs running on the MacMini:

    Yosemite 10.10.3
    Hazel
    Totalfinder
    VMWare Pro Fusion (Latest Version) (used for Windows XP image (this one got moved / copied from my MacbookPro2009).

    External Hardware is the OWC Mercury Elite Pro Dual having 2 SSD Samsung Harddrives (250gb) in RAID0 connected with Thunderbolt.

    I added some of the logs that appeared:

    Extract out of Terminal => last command

    Code:
    MacMiniServer:~ maxime$ last
    maxime    ttys001                   Tue May 26 12:06   still logged in
    maxime    ttys000                   Tue May 26 12:06   still logged in
    maxime    console                   Tue May 26 10:46   still logged in
    reboot    ~                         Tue May 26 10:45 
    maxime    ttys000                   Tue May 26 10:28 - crash  (00:17)
    maxime    console                   Tue May 26 10:26 - crash  (00:19)
    reboot    ~                         Tue May 26 10:25 
    maxime    console                   Tue May 26 10:14 - crash  (00:11)
    reboot    ~                         Tue May 26 10:14 
    shutdown  ~                         Mon May 25 23:04 
    maxime    ttys000                   Mon May 25 22:50 - 22:57  (00:07)
    maxime    ttys000                   Mon May 25 22:46 - 22:48  (00:01)
    maxime    ttys000                   Mon May 25 22:27 - 22:46  (00:19)
    maxime    ttys000                   Mon May 25 22:25 - 22:26  (00:01)
    maxime    ttys000                   Mon May 25 22:18 - 22:19  (00:00)
    maxime    ttys000                   Mon May 25 22:01 - 22:06  (00:04)
    maxime    console                   Mon May 25 21:35 - 23:04  (01:28)
    reboot    ~                         Mon May 25 21:35 
    shutdown  ~                         Mon May 25 21:34 
    maxime    ttys000                   Mon May 25 18:52 - 21:27  (02:35)
    maxime    ttys000                   Mon May 25 17:52 - 17:55  (00:03)
    maxime    console                   Mon May 25 17:43 - 21:34  (03:50)
    reboot    ~                         Mon May 25 17:43 
    shutdown  ~                         Mon May 25 17:43 
    root      console                   Mon May 25 17:36 - shutdown  (00:06)
    maxime    console                   Mon May 25 17:29 - 17:36  (00:06)
    root      console                   Mon May 25 17:27 - 17:29  (00:02)
    reboot    ~                         Mon May 25 17:27 
    
    Extract Syslog

    Code:
    25/05/15 16:05:09,036 System Preferences[10652]: assertion failed: 14D136: libxpc.dylib + 62495 [D35D0DB2-D7BD-3BE4-8378-062BFE545E1D]: 0x89
    25/05/15 16:06:45,377 login[93244]: DEAD_PROCESS: 93244 ttys000
    25/05/15 16:11:03,000 bootlog[0]: BOOT_TIME 1432563063 0
    
    Extract MCA

    Code:
    Anonymous UUID:       E6B98126-F03B-D756-9587-424567A5940A
     
    Wed May 27 09:24:56 2015
     
    *** MCA Error Report ***
    CPU Machine Check Architecture Error Dump (CPU: Intel(R) Core(TM) i5-4308U CPU @ 2.80GHz, CPUID: 0x40651)
    Core: 0 1 
      IA32_MC0_STATUS=0x90000040000F0005
      IA32_MC0_CTL=0x0
    Core: 0 1 
      IA32_MC3_STATUS=0xBE00000000800400
      IA32_MC3_CTL=0x0
      IA32_MC3_ADDR=0xFFFFFF7F83084661
      IA32_MC3_MISC=0xFFFFFF7F83084661
    Core: 0 
      IA32_MC4_STATUS=0xBE00000000800400
      IA32_MC4_CTL=0x0
      IA32_MC4_ADDR=0xFFFFFF7F83084661
      IA32_MC4_MISC=0xFFFFFF7F83084661
    Core: 0 
      IA32_MC5_STATUS=0xEE0000000040110A
      IA32_MC5_CTL=0x0
      IA32_MC5_ADDR=0xFF707740
      IA32_MC5_MISC=0x3880000086
    Core: 0 
      IA32_MC6_STATUS=0xEE0000000040110A
      IA32_MC6_CTL=0x0
      IA32_MC6_ADDR=0xFF707BC0
      IA32_MC6_MISC=0x3880000086
    Core: 2 3 
      IA32_MC0_STATUS=0xD0000080000F0005
      IA32_MC0_CTL=0x0
    Core: 2 3 
      IA32_MC3_STATUS=0xB200000000800400
      IA32_MC3_CTL=0x0
    
    Last Crash

    Code:
    27/05/15 00:08:27,975 sandboxd[5143]: ([46]) appleeventsd(46) deny file-read-metadata /Library
    27/05/15 00:08:28,351 CoreServicesUIAgent[505]: unexpected message <OS_xpc_error: <error: 0x7fff7c3c5c60> { count = 1, contents =
        "XPCErrorDescription" => <string: 0x7fff7c3c5f70> { length = 18, contents = "Connection invalid" }
    }>
    27/05/15 09:24:55,000 bootlog[0]: BOOT_TIME 1432711495 0
    
    I now disconnected the Thunderbolt drive and hooked it up to my iMac, surprisingly it's not appearing in Finder.

    Anyone have an idea how to fix this?

    Kind regards.
     
  2. Fishrrman macrumors G4

    Joined:
    Feb 20, 2009
    #2
    How does the Mini run WITHOUT the external dual-drive enclosure attached? Does it still crash on you, or does it remain stable?

    Have you ever changed out the factory RAM inside the Mini?
     
  3. xieem thread starter macrumors member

    Joined:
    Oct 7, 2014
    #3
    @fishrrman I unplugged the TB drive and the Mac Mini is running "stable".

    I've attached the TB drive to my iMac and it crashed after performing activity on the drive (extracting a large file).

    The MacMini was custom made at the Apple factory.

    Meanwhile I contacted MacSales and they advised me to get a replacement unit.

    But not 100% sure it's the drive
     
  4. Celerondon macrumors 6502a

    Celerondon

    Joined:
    Oct 17, 2013
    Location:
    Southern Cal
    #4
    Why are you not sure that the drive is the cause xieem?

    From what you said, the problem migrated with the TB drive. The mini runs fine without the drive. The folks who sold you the drive (correct?) told you to replace the TB unit. I think that swapping that drive out should be your next step in the diagnostic/repair process.
     
  5. xieem thread starter macrumors member

    Joined:
    Oct 7, 2014
    #5
    @Celerondon It's because OWC didn't really gave an answer on my problem, but after doing some research on the web I was not the only one with this issue. (see some amazon comments on the product)

    I am more and more convinced that it will be the TB enclosure, but I'll let my Mac mini run for the week. If it is not crashing than I am sure that's the main issue.
     
  6. xsquid, May 27, 2015
    Last edited: May 27, 2015

    xsquid macrumors regular

    xsquid

    Joined:
    May 27, 2015
    #6
    Maybe I'm missing something but I'm not sure what drive you are booting from. I picked up a mac mini, 2012 model, with a 500mb spinner and had very bad problems with it crashing, rebooting and beach balls. I was ready to toss it when I decided to put an ssd in it and that cured all of those. Not sure that is your problem, but it was certainly mine. Yosemite is horrible on spinners, it was on this one anyway, Now it's my itunes drive. My external usb passport never worked right, had problems, before I upgraded also. NO more since the upgrade.
     
  7. Celerondon macrumors 6502a

    Celerondon

    Joined:
    Oct 17, 2013
    Location:
    Southern Cal
    #7
    Testing is Good!

    I see what you mean about the Amazon reviews. The reviews seem mixed to me. How is the fan noise from your OWC Mercury Elite Pro Dual? From some reviews, it appears that the fan noise problem was resolved. Is this correct?
     
  8. xieem thread starter macrumors member

    Joined:
    Oct 7, 2014
    #8
    @xsquid the booting procedure is done on the MacMini itself, not doing a thunderbolt procedure. And only SSD here. (no spinning platters).

    @celerondon the noise of the fan is solved, could barely hear it. One of the reviews was pointing out a firmware issue. Not sure if that causes the problem of crashing.

    Code:
    12:08  up 1 day,  2:43, 2 users, load averages: 2.52 1.54 1.30
    Bit high on the load.
     
  9. xsquid macrumors regular

    xsquid

    Joined:
    May 27, 2015
    #9
    Just tossing it out there in case, sorry I couldn't help.
     
  10. xieem thread starter macrumors member

    Joined:
    Oct 7, 2014
    #10
    @xsquid no worries, looking for these thing is like looking for a needle in a haystack.
     
  11. xsquid macrumors regular

    xsquid

    Joined:
    May 27, 2015
    #11
    Exactly right.
     
  12. xieem thread starter macrumors member

    Joined:
    Oct 7, 2014
    #12
    @xsquid (and others) I can now conclude that the Thunderbolt drive is causing the reboots. Have been running the same processes and the MacMini didn't crash.

    Code:
    11:29  up 4 days,  2:04, 2 users, load averages: 1.45 1.49 1.48
     
  13. xsquid macrumors regular

    xsquid

    Joined:
    May 27, 2015

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