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Lyn2012

macrumors 6502a
Original poster
Dec 26, 2007
695
273
I've posted in the iOS forum but thought people here waiting for their new phones might find this information useful.

Having updated my iPad Pro to iOS 12 this morning, I just plugged it into iTunes to add some videos and found that iTunes no longer recognises the iPad. My late 2014 5K iMac is still running Yosemite, for reasons I won't go into here, and having spent an hour on the phone with Apple, have found there is no way to either go back to iOS 11 or make iTunes on Yosemite compatible. I now have an iPad that I cannot sync or add videos to and a very expensive iPhone Xs Max being delivered Friday that I probably won't even be able to use.

There must be many people running older versions of MacOS and it would have been nice of Apple to warn people that iOS 12 needs at least the iTunes version from El Capitan.
 
At some point the stability benefits of sticking with an old OS run out.

Yosemite is about 4 years old now so I think the time to upgrade has passed.
 
Wait, you plug things into iTunes to add videos? I have so many questions. Chiefly, can I have your time machine?
 
I've posted in the iOS forum but thought people here waiting for their new phones might find this information useful.

Having updated my iPad Pro to iOS 12 this morning, I just plugged it into iTunes to add some videos and found that iTunes no longer recognises the iPad. My late 2014 5K iMac is still running Yosemite, for reasons I won't go into here, and having spent an hour on the phone with Apple, have found there is no way to either go back to iOS 11 or make iTunes on Yosemite compatible. I now have an iPad that I cannot sync or add videos to and a very expensive iPhone Xs Max being delivered Friday that I probably won't even be able to use.

There must be many people running older versions of MacOS and it would have been nice of Apple to warn people that iOS 12 needs at least the iTunes version from El Capitan.
I’d say if you’re not willing to update your iMac to the latest software you’re only option is to purchase a a cheap windows laptop and use iTunes from that.. This is not something Apple hasn’t done in the past. When I purchased my 6s in 2015, my MacBook running Mountain Lion wouldn’t recognize the phone, no one told me either but, when I did some research, they did mention it in release notes.
 
if you really must stick with Yosemite, you could install a newer version of macos in a virtual machine hosted by your mac.

https://blog.caffeinesecurity.com/c...ierra-vm-for-virtualbox-mac-host-bb67eada27af

you could then use the itunes instance inside that virtual mac to work with your iOS 12 devices.

not sure the need to continue with Yosemite, i assume some software you have to use that doesn't work with yosimite. not sure how often you use that but if it is not frequently, you might consider the inverse of the above situation. upgrade your mac to the latest, then run yosimite in a virtual machine.
 
Just purchase a copy of iMazing 2 and you won't need to worry about using iTunes. I'm running High Sierra and iOS 12 on my iPhone and iPad but avoid using iTunes. iMazing 2 does everything iTunes does and much more. Well worth the purchase price.
 
Thank you for your suggestions. Yes, I use FileMaker Pro 12 and Adobe CC 2014 which don’t appear to be compatible with High Sierra. I don’t use them often though so maybe the idea of a small Yosemite VM might work.

Plugging into the computer and transferring lots of videos from my iMac is the fastest way I know of doing it. I don’t stream anything, everything I need is on my computer.

I am just very surprised that iOS 12 can be installed right back to the 5S…so Apple support a five year old phone and not a four year old operating system? This seems very strange to me as most people buy new phones more often than new computers, and many prefer to leave the computer with the OS it came with. Normally hardware and software are optimised and to keep installing newer and newer software on older hardware isn’t really recommended.
 
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