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macOS Sierra: We could not complete your purchase

apwolff

macrumors newbie
Original poster
Jul 5, 2017
1
0
Hi people of MacRumors

I have a problem when i try to download macOS Sierra, it keeps telling me that,
We could not complete your purchase
macOS Sierra is already installed on this mac.


Well yes it is installed, but i try to download so i can make a recovery USB.
Learn more button does not do anything.

hope someone have seen this before, and maybe know what to do.
 

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yadmonkey

macrumors 65816
Aug 13, 2002
1,245
730
Western Spiral
I'm having the same issue. Luckily I have a backup of the installer, but it's 10.12.0 and I'd like to have a more up to date installer to make my thumb drive.
 

yadmonkey

macrumors 65816
Aug 13, 2002
1,245
730
Western Spiral
^^^^When you do a lot of OS upgrades and installs, it saves a lot of time to have an up-to-date installer on a flash drive. That way you don't have to download and install the incremental updates in the field.
 

flowrider

macrumors 603
Nov 23, 2012
6,258
2,386
^^^^Just a suggestion. And, you can put the combo updater on a USB stick. While not as convenient as an up to date installer disc, it will work in the field.

Lou
 

Taz Mangus

macrumors 601
Mar 10, 2011
4,942
1,044
Hi people of MacRumors

I have a problem when i try to download macOS Sierra, it keeps telling me that,
We could not complete your purchase
macOS Sierra is already installed on this mac.


Well yes it is installed, but i try to download so i can make a recovery USB.
Learn more button does not do anything.

hope someone have seen this before, and maybe know what to do.

Try doing the download again, I just was able to download the installer from the App Store onto my iMac which is running 10.12.5.
 
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