[macOS Sierra] Window Server Crashing

Discussion in 'macOS Sierra (10.12)' started by XxUnkn0wnxX, Sep 23, 2016.

  1. XxUnkn0wnxX, Sep 23, 2016
    Last edited: Sep 23, 2016

    XxUnkn0wnxX macrumors member

    XxUnkn0wnxX

    Joined:
    Nov 12, 2014
    #1
    Hi, ever since the upgrade to macOS Sierra my window server has been crashing and causing my computer to log me out this seems to be happening once every day. the issue seems to be with HTML5 Video playback mainly happening when I'm watching videos via plex. (Safari 10)

    iMac (Retina 5K, 27-inch, Late 2015)

    Etre Check
    Code:
    EtreCheck version: 3.0.5 (309)
    Report generated 2016-09-24 15:49:58
    Download EtreCheck from https://etrecheck.com
    Runtime 1:59
    Performance: Excellent
    
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    
    Problem: Apps are crashing
    
    Hardware Information: ⓘ
        iMac (Retina 5K, 27-inch, Late 2015)
        [Technical Specifications] - [User Guide] - [Warranty & Service]
        iMac - model: iMac17,1
        1 4 GHz Intel Core i7 CPU: 4-core
        24 GB RAM Upgradeable - [Instructions]
            BANK 0/DIMM0
                4 GB DDR3 1867 MHz ok
            BANK 0/DIMM1
                8 GB DDR3 1867 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1867 MHz ok
            BANK 1/DIMM1
                8 GB DDR3 1867 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless: Unknown
    Video Information: ⓘ
        AMD Radeon R9 M395 - VRAM: 2048 MB
            iMac 6400 x 3600
    
    System Software: ⓘ
        macOS Sierra  10.12 (16A323) - Time since boot: about one day
    
    Disk Information: ⓘ
        APPLE SSD SM0512G disk0 : (500.28 GB) (Solid State - TRIM: Yes)
            EFI (disk0s1) <not mounted> : 210 MB
            System HD (disk0s2) / : 499.42 GB (204.54 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    
    USB Information: ⓘ
        StoreJet Transcend StoreJet Transcend
        VIA Labs, Inc.          USB3.0 Hub           
            VIA Labs, Inc.          USB3.0 Hub           
        Broadcom Corp. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. iPhone
        VIA Labs, Inc.          USB2.0 Hub           
            VIA Labs, Inc.          USB2.0 Hub           
                Turtle Beach TurtleBeach Elite 800 TX
    
    Thunderbolt Information: ⓘ
        Apple Inc. thunderbolt_bus
            Drobo 5D
    
    Configuration files: ⓘ
        /etc/sudoers, File size 2299 but expected 1563
        /etc/hosts - Count: 1
    
    Gatekeeper: ⓘ
        Anywhere
    
    Kernel Extensions: ⓘ
            /Applications/DiskWarrior.app
        [not loaded]    com.alsoft.Preview (5.0 - SDK 10.5 - 2014-12-18) [Support]
    
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hypervisor (12.0.1 41296 - SDK 10.9 - 2016-09-05) [Support]
        [not loaded]    com.parallels.kext.netbridge (12.0.1 41296 - SDK 10.9 - 2016-09-05) [Support]
        [not loaded]    com.parallels.kext.usbconnect (12.0.1 41296 - SDK 10.9 - 2016-09-05) [Support]
        [not loaded]    com.parallels.kext.vnic (12.0.1 41296 - SDK 10.9 - 2016-09-05) [Support]
    
            /Applications/TechTool Pro 8.app
        [not loaded]    com.micromat.driver.spdKernel (1.0 - SDK 10.11 - 2016-06-28) [Support]
        [not loaded]    com.micromat.driver.spdKernel-10-8 (1.0 - SDK 10.8 - 2016-06-28) [Support]
    
            /Applications/Toast 14 Titanium/Toast Audio Assistant.app
        [not loaded]    com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7 - 2015-11-16) [Support]
    
            /Applications/Toast 14 Titanium/Toast Titanium.app
        [not loaded]    com.roxio.TDIXController (2.0 - 2016-07-26) [Support]
    
            /Applications/Transmit.app
        [not loaded]    com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6 - 2013-11-16) [Support]
    
            /Applications/Tunnelblick.app
        [not loaded]    net.tunnelblick.tap (20141104 (Tunnelblick build 4566) - 2016-07-19) [Support]
        [not loaded]    net.tunnelblick.tun (20141104 (Tunnelblick build 4566) - 2016-07-19) [Support]
    
            /Library/Application Support/VirtualBox
        [not loaded]    org.virtualbox.kext.VBoxDrv (4.3.14 - 2014-10-17) [Support]
        [not loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.14 - 2014-10-17) [Support]
        [not loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.14 - 2014-10-17) [Support]
        [not loaded]    org.virtualbox.kext.VBoxUSB (4.3.14 - 2014-10-17) [Support]
    
            /Library/Application Support/ViscosityVPP
        [not loaded]    com.viscosityvpn.Viscosity.tap (1.2 - 2015-06-04) [Support]
        [not loaded]    com.viscosityvpn.Viscosity.tun (1.2 - 2015-06-04) [Support]
    
            /Library/Extensions
        [loaded]    at.obdev.nke.LittleSnitch (3.7 - SDK 10.11 - 2016-09-21) [Support]
        [loaded]    com.Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8 - 2016-09-21) [Support]
        [loaded]    com.TrustedData.driver.VendorSpecificType00 (1.8.0 - SDK 10.7 - 2016-09-21) [Support]
        [loaded]    com.drobo.SCSI.ThunderBolt (1.1 - SDK 10.8 - 2016-09-21) [Support]
        [loaded]    com.logitech.manager.kernel.driver (6.20.1 - SDK 10.8 - 2016-09-21) [Support]
        [loaded]    net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-09-21) [Support]
    
            /System/Library/Extensions
        [not loaded]    com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.8 - 2016-09-21) [Support]
        [not loaded]    com.attotech.driver.ATTOiSCSI (3.4.1b1 - SDK 10.6 - 2016-09-21) [Support]
        [loaded]    com.hzsystems.terminus.driver (4 - 2016-09-21) [Support]
        [not loaded]    com.macpower.driver.MyUSB (1.0.0d1 - 2016-09-21) [Support]
        [not loaded]    com.makemkv.kext.daspi (1.5 - 2016-09-21) [Support]
        [not loaded]    com.silex.driver.sxuptp (1.9.0 - SDK 10.6 - 2016-09-21) [Support]
        [not loaded]    com.steelseries.ssenext.driver (0.79 - SDK 10.8 - 2016-09-21) [Support]
        [not loaded]    com.steelseries.stratus (5 - SDK 10.9 - 2016-09-21) [Support]
    
    Startup Items: ⓘ
        TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
        Startup items are obsolete in OS X Yosemite
    
    System Launch Agents: ⓘ
        [not loaded]    6 Apple tasks
        [loaded]    172 Apple tasks
        [running]    93 Apple tasks
    
    System Launch Daemons: ⓘ
        [not loaded]    com.apple.jetsamproperties.Mac.plist (2016-08-26) [Support]
        [not loaded]    36 Apple tasks
        [loaded]    160 Apple tasks
        [running]    107 Apple tasks
    
    Launch Agents: ⓘ
        [running]    at.obdev.LittleSnitchUIAgent.plist (2016-09-15) [Support]
        [running]    com.Logitech.Control Center.Daemon.plist (2015-09-19) [Support]
        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-09-21) [Support]
        [running]    com.adobe.AdobeCreativeCloud.plist (2016-06-11) [Support]
        [running]    com.bjango.istatmenusagent.plist (2016-07-25) [Support]
        [running]    com.bjango.istatmenusnotifications.plist (2016-07-25) [Support]
        [running]    com.bjango.istatmenusstatus.plist (2016-07-25) [Support]
        [loaded]    com.google.keystone.agent.plist (2016-07-12) [Support]
        [running]    com.logitech.manager.daemon.plist (2016-08-30) [Support]
        [not loaded]    com.maintain.LogOut.plist (2014-03-21)
        [not loaded]    com.maintain.PurgeInactiveMemory.plist (2014-03-21)
        [not loaded]    com.maintain.Restart.plist (2014-03-21)
        [not loaded]    com.maintain.ShutDown.plist (2014-03-21)
        [not loaded]    com.maintain.Sleep.plist (2014-03-21)
        [running]    com.maintain.SystemEvents.plist (2014-03-21)
        [running]    com.micromat.TechToolProAgent.plist (2016-06-28) [Support]
        [loaded]    com.oracle.java.Java-Updater.plist (2014-05-23) [Support]
        [not loaded]    com.parallels.mobile.startgui.launchagent.plist (2013-12-20) [Support]
        [loaded]    com.realvnc.vncserver.peruser.plist (2015-01-29) [Support]
        [not loaded]    com.realvnc.vncserver.prelogin.plist (2015-01-29) [Support]
        [not loaded]    com.steelseries.SSENext.plist (2015-11-01) [Support]
        [not loaded]    com.teamviewer.teamviewer.plist (2016-09-24) [Support]
        [not loaded]    com.teamviewer.teamviewer_desktop.plist (2016-09-24) [Support]
        [loaded]    org.gpgtools.Libmacgpg.xpc.plist (2016-06-28) [Support]
        [loaded]    org.gpgtools.gpgmail.enable-bundles.plist (2015-03-09) [Support]
        [loaded]    org.gpgtools.gpgmail.patch-uuid-user.plist (2015-03-09) [Support]
        [loaded]    org.gpgtools.gpgmail.updater.plist (2015-09-24) [Support]
        [loaded]    org.gpgtools.macgpg2.fix.plist (2015-03-09) [Support]
        [running]    org.gpgtools.macgpg2.shutdown-gpg-agent.plist (2015-03-09) [Support]
        [loaded]    org.gpgtools.updater.plist (2016-05-17) [Support]
        [loaded]    org.macosforge.xquartz.startx.plist (2016-05-05) [Support]
    
    Launch Daemons: ⓘ
        [running]    at.obdev.littlesnitchd.plist (2016-09-15) [Support]
        [loaded]    com.adobe.ARMDC.Communicator.plist (2015-10-14) [Support]
        [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-14) [Support]
        [running]    com.adobe.adobeupdatedaemon.plist (2016-08-27) [Support]
        [loaded]    com.adobe.agsservice.plist (2016-04-12) [Support]
        [loaded]    com.adobe.fpsaud.plist (2016-08-30) [Support]
        [not loaded]    com.attotech.iscsid.plist (2014-09-25) [Support]
        [loaded]    com.barebones.authd.plist (2012-05-04) [Support]
        [running]    com.bjango.istatmenusdaemon.plist (2016-07-25) [Support]
        [loaded]    com.bombich.ccchelper.plist (2016-06-28) [Support]
        [loaded]    com.charlessoft.pacifist.helper.plist (2016-02-05) [Support]
        [running]    com.datarobotics.ddservice64d.plist (2016-07-16) [Support]
        [running]    com.datarobotics.ddserviced.plist (2016-07-16) [Support]
        [loaded]    com.ea.origin.ESHelper.plist (2014-08-25) [Support]
        [loaded]    com.google.keystone.daemon.plist (2016-09-02) [Support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist (2015-03-04) [Support]
        [loaded]    com.macpaw.CleanMyMac3.Agent.plist (2015-07-04) [Support]
        [not loaded]    com.maintain.AutoLoginUserScreenLocked.plist (2014-03-21)
        [not loaded]    com.maintain.CocktailScheduler.plist (2016-01-14)
        [not loaded]    com.maintain.HideSpotlightMenuBarIcon.plist (2014-03-21)
        [loaded]    com.malwarebytes.MBAMHelperTool.plist (2015-10-28) [Support]
        [running]    com.micromat.TechToolProDaemon.plist (2016-06-28) [Support]
        [loaded]    com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]
        [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
        [loaded]    com.microsoft.office.licensingV2.helper.plist (2015-08-15) [Support]
        [loaded]    com.oracle.java.Helper-Tool.plist (2014-05-23) [Support]
        [loaded]    com.realvnc.vncserver.plist (2015-01-29) [Support]
        [loaded]    com.sparklabs.ViscosityVPPHelper.plist (2015-06-04) [Support]
        [running]    com.surteesstudios.hddfancontroldaemon.plist (2014-06-04) [Support]
        [loaded]    com.teamviewer.Helper.plist (2016-09-19) [Support]
        [not loaded]    com.teamviewer.teamviewer_service.plist (2016-09-24) [Support]
        [not loaded]    com.tenablesecurity.nessusd.plist (2009-11-19) [Support]
        [loaded]    com.zeroonetwenty.BlueHarvestHelper.plist (2015-01-22) [Support]
        [loaded]    com.zeroonetwenty.BlueHarvestHelper630.plist (2015-10-29) [Support]
        [loaded]    net.tunnelblick.tunnelblick.tunnelblickd.plist (2015-05-24) [Support]
        [loaded]    org.gpgtools.gpgmail.patch-uuid.plist (2015-03-09) [Support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist (2016-05-05) [Support]
        [loaded]    org.tcpdump.chmod_bpf.plist (2015-05-20) [Support]
        [not loaded]    org.virtualbox.startup.plist (2014-08-04) [Support]
        [loaded]    org.wireshark.ChmodBPF.plist (2015-12-01) [Support]
    
    User Launch Agents: ⓘ
        [loaded]    com.adobe.AAM.Updater-1.0.plist (2015-08-20) [Support]
        [running]    com.akamai.single-user-client.plist (2016-09-02) [Support]
        [loaded]    com.bittorrent.uTorrent.plist (2016-04-18)
        [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (2016-08-30)
        [loaded]    com.maintain.ShowUserLibraryDirectory.plist (2014-10-02)
        [loaded]    com.pia.pia_manager.plist (2016-08-23)
        [loaded]    com.valvesoftware.steamclean.plist (2016-06-20) [Support]
        [loaded]    info.stovell.KeepDriveSpinning.StorageHD.plist (2016-08-14)
        [loaded]    net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2014-10-16) [Support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist (2014-08-04) [Support]
    
    User Login Items: ⓘ
        SkyFonts    Application  (/Applications/SkyFonts/SkyFonts.app)
        Flux    Application  (/Applications/Flux.app)
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        EasyOnTheEyes    Application  (/Applications/EasyOnTheEyes.app)
        Growl    Application  (/Applications/Growl.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        OpenDNS Updater    Application Hidden (/Applications/OpenDNS Updater.app)
        puush    Application  (/Applications/puush.app)
        BetterSnapTool    Application  (/Applications/BetterSnapTool.app)
        Canon IJ Network Scanner Selector EX    Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
        HardwareGrowler    Application  (/Applications/HardwareGrowler.app)
        Tunnelblick    Application Hidden (/Applications/Tunnelblick.app)
        iTunes    Application  (/Applications/iTunes.app)
        MenuTab Pro for Facebook    Application  (/Applications/MenuTab Pro for Facebook.app)
        Plex Media Server    Application  (/Applications/Plex Media Server.app)
        uTorrent    Application  (/Applications/uTorrent.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)
        Chatty    Application  (/Applications/Chatty.app)
        Forecast Bar    Application  (/Applications/Forecast Bar.app)
        BlueHarvest    Application  (/Applications/BlueHarvest.app)
        HazelHelper    Application  (/Library/PreferencePanes/Hazel.prefPane/Contents/MacOS/HazelHelper.app)
        Dictation    Application  (/System/Library/Input Methods/DictationIM.app)
    
    Internet Plug-ins: ⓘ
        DirectorShockwave: 12.2.2r172 - SDK 10.6 (2015-11-19) [Support]
        o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-17) [Support]
        Unity Web Player: UnityPlayer version 5.0.3f2 - SDK 10.6 (2015-06-15) [Support]
        AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2016-07-31) [Support]
        VLC Plugin: 1.0.5 (2013-03-23) [Support]
        AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-08-27) [Support]
        AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-13) [Support]
        FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
        Silverlight: 5.1.50428.0 - SDK 10.6 (2016-06-25) [Support]
        QuickTime Plugin: 7.7.3 (2016-09-14)
        Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
        googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-12) [Support]
        iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-21)
        AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-13) [Support]
        PepperFlashPlayer: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
        SharePointBrowserPlugin: 14.5.3 - SDK 10.6 (2015-07-15) [Support]
        EPPEX Plugin: 10.0 (2015-02-09) [Support]
        JavaAppletPlugin: Java 8 Update 101 build 13 (2016-07-28) Check version
    
    Safari Extensions: ⓘ
        1Password - AgileBits - https://agilebits.com/onepassword (2012-07-15)
        AdBlock - BetaFish, Inc. - https://getadblock.com (2016-06-13)
        Open in Internet Explorer - Parallels - http://www.parallels.com (2016-09-05)
        Ghostery - GHOSTERY, Inc. - https://www.ghostery.com/ (2016-04-19)
    
    3rd Party Preference Panes: ⓘ
        Akamai NetSession Preferences (2016-09-02) [Support]
        Cursorcerer (2014-10-20) [Support]
        RCDefaultApp (2009-09-20)
        Flash Player (2016-08-30) [Support]
        FUSE for OS X (OSXFUSE) (2016-01-18) [Support]
        GPGPreferences (2016-07-06) [Support]
        Hazel (2016-09-21) [Support]
        Java (2016-07-28) [Support]
        Logi Options Launcher (2016-09-03) [Support]
        TechTool Protection (2016-06-28) [Support]
        Tuxera NTFS (2016-03-30) [Support]
    
    Time Machine: ⓘ
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            System HD: Disk size: 499.42 GB Disk used: 294.88 GB
        Destinations:
            Time Machine [Network]
            Total size: 2.00 TB
            Total number of backups: 58
            Oldest backup: 4/8/16, 4:20 pm
            Last backup: 24/9/16, 3:19 pm
            Size of backup disk: Excellent
                Backup size 2.00 TB > (Disk size 499.42 GB X 3)
    
    Top Processes by CPU: ⓘ
            42%    Finder
            19%    Little Snitch Daemon
            12%    kernel_task
            12%    uTorrent
             7%    WindowServer
    
    Top Processes by Memory: ⓘ
        11.88 GB    com.apple.WebKit.WebContent(68)
        1.99 GB    kernel_task
        1.25 GB    Console
        1.01 GB    Safari
        664 MB    WindowServer
    
    Virtual Memory Information: ⓘ
        1.87 GB    Free RAM
        22.00 GB    Used RAM (1.70 GB Cached)
        241 MB    Swap Used
    
    Diagnostics Information: ⓘ
        Sep 24, 2016, 03:37:05 PM    /Library/Logs/DiagnosticReports/WindowServer_2016-09-24-153705_[redacted].crash
            /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
        Sep 23, 2016, 11:12:58 AM    ~/Library/Logs/DiagnosticReports/cloudd_2016-09-23-111258_[redacted].crash
            /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd
        Sep 23, 2016, 11:07:21 AM    Self test - passed
        Sep 23, 2016, 10:47:41 AM    /Library/Logs/DiagnosticReports/WindowServer_2016-09-23-104741_[redacted].crash
        Sep 22, 2016, 07:25:39 PM    /Library/Logs/DiagnosticReports/WindowServer_2016-09-22-192539_[redacted].crash
    Window Server Crash Log: http://pastebin.com/s2DTbDck
    Window Server Sys Log: http://pastebin.com/ik9YKSjm
    Window Server Plex Log: http://pastebin.com/4geyMWwm
     
  2. kevo0822 macrumors 6502

    Joined:
    Jul 13, 2007
    Location:
    New England
    #2
    I think I'm running into the same issue on my 4K iMac. Really annoying.
     
  3. XxUnkn0wnxX thread starter macrumors member

    XxUnkn0wnxX

    Joined:
    Nov 12, 2014
    #3
    yes its been happening to others on apple forums as well. I think its a Safari 10 issue, since HTML5 playback on chrome or Waterfox hasn't cause any logouts yet.
     
  4. treestar macrumors 6502

    Joined:
    Feb 28, 2010
    #4
    I experience the same WindowServer crash in macOS Sierra when using Chrome 53.0.2785.116. I have never launched Safari 10.
     
  5. kevo0822 macrumors 6502

    Joined:
    Jul 13, 2007
    Location:
    New England
    #5
    I've actually only run into the issue when using Chrome! So I guess it's not limited just to Safari! Really hope this gets fixed soon... it happened multiple times in one hour yesterday.
     
  6. XxUnkn0wnxX thread starter macrumors member

    XxUnkn0wnxX

    Joined:
    Nov 12, 2014

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