I have a 12 inch PowerBook with a possible cracked LCD. I dropped it while it was in a backpack as I was walking down the stairs. I sent it to Apple and they said that it was a cracked LCD, but they didn't even touch it. I am very unhappy with their shoddy support and have looked at these two sites that say they can fix it for me. Has anyone had any experience with them? Can you recommend one over the other? Thank you in advance. http://www.macresq.com/store/about.php http://www.powerbookguy.com/ Also, if anyone has had a good experience with any other sites, please let me know. These two sites quoted me a price of about $400-$500, while Apple said $1,200. Money is not a huge issue, but as anyone I would like to pay the least while still have the best quality service performed on my PowerBook.