The fact that someone with high level access had their password hacked means either this hacker was fairly sophisticated or the password was easily guessable, that is inexcusable for a moderator to have a simple password.
The front page was up for most of the outage so while if you didn't know what the root cause was you suspected a hacker and that should have been mentioned the second you got word. Even just a simple "we don't have all of the details but your information may have been compromised" would have been enough. No need to wait 12 hours and then only tell us after being pressured into it. At the least all of the passwords should have been reset the second you sensed trouble.
The front page was up for most of the outage so while if you didn't know what the root cause was you suspected a hacker and that should have been mentioned the second you got word. Even just a simple "we don't have all of the details but your information may have been compromised" would have been enough. No need to wait 12 hours and then only tell us after being pressured into it. At the least all of the passwords should have been reset the second you sensed trouble.