And when those posts, where they are "trying to be helpful" are just the same statements repeated ad nauseam while also being at odds with/contradicting the rules both as written and as demonstrably interpreted, how exactly is that helpful in terms of answering the query that was posed?I see a vocal minority of people complaining because @I7guy @icanhazmac and @Apple_Robert, choose to be helpful and are active in the SFF forum. I think we as a community should be looking to promote active participation not complain and try to inhibit
You know the same repeated phrase I mean.
"Use the contact us link".
Or did you mean the other kind of helpful? Helpful to you? If non-moderators discourage other users from posting questions about what they perceive to be inconsistent or unfairly applied moderation policies, then there is less "controversy" and less public debate about the finer details how things are interpreted.
We've seen plenty of times where someone asks about a policy - a moderator may or may not get around to replying before the last defenders of moderator honour arrive, pull the entire thread into a shouting match, and it invariably gets locked, without any response from moderators to followup questions.
So which is it? Is that pattern not a problem for you (as group), or are you just going to deny what we all saw happen... <checks notes> yesterday.