Hey All - SO yeah, I chose the glossy screen when I bought my 2.16ghz C2D MBP, and although I do like how it looks (no photo editing going on here), it bothers my eyes very much. I use it quite a bit in med school and after just an hour or so, my eyes start to burn. Also, I have been experiencing issues with my fan in the upper left corner of the keyboard...it is a loud noise (like a baseball card in the spokes of a bike tire). I have had it replaced by an Apple store, but that didn't help. Applecare is sending me a box so that they can take a look at it. My concern is, if they end up giving me new MBP, will it come in a box as if I were to buy it brand new? How does the replacement work? And can I exchange it for one with a matte screen? If I don't end up getting it replaced, are my only options to sell it, then get a new one, or trade it w/ someone...? thanks much for input - i wish i would have spent more time with them before purchasing online.