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dawnrazor

macrumors 6502
Original poster
Jan 16, 2008
439
333
Auckland New Zealand
Had a search and can't find anything related to this...

I have a M4 iPad Pro 11" with a Magic Keyboard (current model).

Both bought November 2024.

Everything has been fine no issues, until recently the keyboard began disconnecting, typically removing the iPad and reseating it fixed the issue then all of a sudden yesterday it began disconnecting and reconnecting randomly...

I reseated the iPad... no nice this time.

Cleaned the contacts with iso- propyl alcohol and they look fine.

A hard reset of the iPad resulted the keyboard coming back to life briefly and then it seemed to die completely...

In case it's a software thing, I updated to 26.2. I erased and set up my iPad as a totally new device to see if that made a difference... it did not.

Restored the iPad back to how I had it and still nothing from the keyboard...

at a bit of a loose as what to do next... On Monday I'll bring it back to the store and see what kinda response I get when I present them with a 14 month old accessory that has stopped working... actually I'm hoping they can test the keyboard on one of their 11" iPad Pros and confirm that it is the keyboard that's the problem... and by contrast if the keyboard is working fine then maybe there is something wrong with the iPad... which will be really annoying as it also is out of warranty...

anyone had anything like this?
 
well brought it back to the store i bought it from, not an apple store, but apple authorised store… they took the magic keyboard in for a technician to look at it… however they didn’t have another magic keyboard on display that i could test my ipad in… or vice versa they didn’t have a display ipad that i could test my keyboard in… anyway they have it, if it’s fried then I’ll get a new one under this countries consumer guarantees act, so that is something… if it works fine then it’s my ipad… so I’ll need to drop that in for,inspection if that’s the case… slowly for the moment… fingers crossed it’s the keyboard and I get a new one…
 
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