Resolved Magic Keyboard, mouse, and trackpad -- Too Much Magic???

Discussion in 'Mac Accessories' started by talmy, Feb 20, 2016.

  1. talmy macrumors 601

    talmy

    Joined:
    Oct 26, 2009
    Location:
    Oregon
    #1
    I've used the (first generation) Magic Keyboard and Magic Mouse for years and just added a (first generation Magic Trackpad) I was using on another system, so I've got three Bluetooth devices.

    It doesn't seem to work right. The mouse and trackpad work fine together but with all three devices connected the keyboard goes crazy, repeating characters and occasional gibberish, often triggered by moving the mouse. It appears that mouse or maybe trackpad signals are being interpreted as keyboard signals.

    Does anyone else use all three devices on a single system and have had this problem?
     
  2. hfg macrumors 68040

    hfg

    Joined:
    Dec 1, 2006
    Location:
    Cedar Rapids, IA. USA
    #2
    I use all three simultaneously on a Mac Pro, iMac, and Mac Mini with no problems such as yours. I am not sure if I have a "first generation" keyboard as mine are now all the 2-battery versions whereas my first one was 3-battery and is long since gone. You might try un-pairing all of them, and then re-pairing, although you may need a temporary wired mouse if you need to try removing all of them at once.
     
  3. talmy, Feb 20, 2016
    Last edited: Feb 20, 2016

    talmy thread starter macrumors 601

    talmy

    Joined:
    Oct 26, 2009
    Location:
    Oregon
    #3
    I guess the keyboard is second generation (two batteries). I've unpaired them one at a time. I'll try doing it all at once.

    Edited -- the mouse won't pair if the trackpad is already connected. The trackpad won't pair if the mouse is already connected. I have to pair one, turn it off, pair the other, than turn the first one back on to have them both "work" but I use that term loosely.

    I'll contact Apple on this one.
     
  4. hfg macrumors 68040

    hfg

    Joined:
    Dec 1, 2006
    Location:
    Cedar Rapids, IA. USA
    #4
    Yeah ... that is not normal! They should each pair easily no matter what is already paired.

    You might try a PRAM reset and try it again.
     
  5. talmy thread starter macrumors 601

    talmy

    Joined:
    Oct 26, 2009
    Location:
    Oregon
    #5
    Apparently it's a software issue that I'm not at liberty to discuss. :(
     
  6. hfg macrumors 68040

    hfg

    Joined:
    Dec 1, 2006
    Location:
    Cedar Rapids, IA. USA
  7. talmy thread starter macrumors 601

    talmy

    Joined:
    Oct 26, 2009
    Location:
    Oregon
    #7
    It does mean that other people are unlikely to have this issue. So good news there.
     
  8. flynz4 macrumors 68040

    Joined:
    Aug 9, 2009
    Location:
    Portland, OR
    #8
    Tom,

    I have several sets of all 3 working together on various systems... these were all the original that had replaceable batteries. I have had both the 2 and 3 battery model keyboards. They all work perfectly. I now have 3 sets of the new generation models with the rechargeable non-replaceable battery. They also work perfectly.

    /Jim
     
  9. talmy thread starter macrumors 601

    talmy

    Joined:
    Oct 26, 2009
    Location:
    Oregon
    #9
    Issue solved, it is a beta software problem which seems to be limited to 5k iMacs.
     

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